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Metroland Parcel Services (MPS)

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ShipStation Content Team

Updated

Metroland Parcel Services (MPS) services over 85% of Ontario and provides coverage in Quebec and The Maritimes (Nova Scotia, New Brunswick, PEI, and Newfoundland). ShipStation's integration with MPS allows you to create domestic shipping labels for shipments with the MPS service area.

Contact Metroland Parcel Services to set up a new account.

Metroland Parcel Services Integration Requirements

Connection Requirements:

  • An active account with Metroland Parcel Services (MPS).

  • Your MPS Contact ID and API Key.

Tip

Contact your Metroland Parcel Services account executive to access your account information. For further assistance, contact MPScustomerservice@metroland.com.

Connect a Metroland Parcel Services Account to ShipStation

To connect your Metroland Parcel Services account to ShipStation:

  1. Go to Account Settings.

    Closeup of ShipStation toolbar with outline marking the Settings icon.

  2. Select Shipping, then choose Carriers from the left-hand sidebar.

    V3_SET_SB_SHP_Carriers_MRK.png

  3. Go to the Your Carrier Accounts tab, then click Add Carrier.

    Carriers Settings, Your Carrier Accounts tab. Arrow points to Add Carrier link.

  4. Select the Metroland Parcel Services tile and click Connect.

    Metroland Parcel Services logo on tile with button that reads, "Connect".

  5. Enter your Metroland Parcel Services Contact ID and API Key, then choose an Account Nickname for you to identify the carrier account in ShipStation.

  6. Click Connect.

Available Features for Metroland Parcel Services Integration

The ShipStation integration with Metroland Parcel Services supports the following standard features and services:

Key: Green checkmark. Supported feature. Yes. = Supported; Red X mark. Unsupported feature. No. = Not Supported; Grey dash icon. Not applicable. = Does Not Apply

Common ShipStation Features

Feature

Supported?

Domestic Shipping

Green checkmark. Supported feature. Yes.

International Shipping

Red X mark. Unsupported feature. No.

Electronic Customs Submission

Grey dash icon. Not applicable.

Return Labels

Red X mark. Unsupported feature. No.

Estimated Rates

Red X mark. Unsupported feature. No.

Carrier Insurance

Green checkmark. Supported feature. Yes.

Tracking

Green checkmark. Supported feature. Yes.

Automatic Tracking

Red X mark. Unsupported feature. No.

End of Day (Electronic)

Red X mark. Unsupported feature. No.

End of Day (PDF)

Red X mark. Unsupported feature. No.

Label Branding

Red X mark. Unsupported feature. No.

Label Messages

Red X mark. Unsupported feature. No.

Multi-package Shipping

Red X mark. Unsupported feature. No.

Multiple Accounts

Green checkmark. Supported feature. Yes.

Third-Party Billing

Green checkmark. Supported feature. Yes.

Metroland Parcel Services Domestic Services

  • Express Service (1 day delivery)

  • Standard Service (2-3 day delivery)

Metroland Parcel Services Package Types

  • Package

  • Box

  • Custom Packages

The carrier integration can be used to create domestic shipping labels.

The carrier integration can be used to create international shipping labels.

ShipStation will submit international customs information electronically to the carrier.

The carrier integration can be used to create domestic return labels.

ShipStation will display estimated shipping rates for the carrier based on the connected account information and shipment details.

Additional carrier insurance can be purchased through ShipStation.

Shipping labels created for this carrier will include a tracking number that can be used to view the shipment status on the carrier's tracking website. Tracking may not be available for all shipping services.

When tracking is available, ShipStation will automatically track the shipment status and update the tracking status on the Shipments tab. This feature allows for other advanced ShipStation features like delayed notifications and the Branded Tracking Page.

ShipStation can perform an End of Day process for the carrier and submits the shipment information electronically. The End of Day process can be mandatory or optional, based on the carrier and your account with them. A printable file may or may not be available, see the End of Day (PDF).

ShipStation can perform an End of Day process for the carrier and creates an End of Day PDF file that can be printed and provided to the carrier. The End of Day process can be mandatory or optional, based on the carrier and your account with them. The file may or may not be submitted electronically, see End of Day (Electronic).

ShipStation can print the store's logo on shipping labels created for this carrier. Label branding may not be available for all shipping services.

ShipStation can include information that will be displayed on the label as a label message. Label messages may not be available for all shipping services.

The carrier integration can be used to create multi-package shipments, where multiple individual packages are linked together into a single shipment record with a master tracking number.

You can connect this carrier integration to ShipStation multiple times using different account information, and choose which account will be used to create each shipment.

Third-Party Billing

Troubleshooting Tips for Metroland Parcel Services Integration

Here are some common issues, potential causes, and troubleshooting tips.

Issue

How to troubleshoot or resolve

Error: No Pull based partner configuration in our system

What it means: This error from MPS indicates that something about your credentials is not configured correctly on the carrier’s side.

In this case, your credentials were entered correctly in ShipStation, but the carrier has not configured your account to work with Auctane products.

What to do: Contact your representative at MPS and request that the carrier configure your account to work with Auctane products.

Call MPS: 1-855-461-1984

Email MPS: MPScustomerservice@metroland.com

Error: Forbidden or Insert failed. First exception on row 0; first error: FIELD_FILTER_VALIDATION_EXCEPTION, Value does not exist or does not match filter criteria

What it means: Either your credentials are entered incorrectly in ShipStation, or your credentials have expired on the carrier's side.

What to do:

  • Double-check that your credentials are correct and up to date.

  • Contact your representative at MPS and request that they configure your account to work with Auctane products.

The carrier integration can be used to create domestic shipping labels.

The carrier integration can be used to create international shipping labels.

ShipStation will submit international customs information electronically to the carrier.

The carrier integration can be used to create domestic return labels.

ShipStation will display estimated shipping rates for the carrier based on the connected account information and shipment details.

Additional carrier insurance can be purchased through ShipStation.

Shipping labels created for this carrier will include a tracking number that can be used to view the shipment status on the carrier's tracking website. Tracking may not be available for all shipping services.

When tracking is available, ShipStation will automatically track the shipment status and update the tracking status on the Shipments tab. This feature allows for other advanced ShipStation features like delayed notifications and the Branded Tracking Page.

ShipStation can perform an End of Day process for the carrier and submits the shipment information electronically. The End of Day process can be mandatory or optional, based on the carrier and your account with them. A printable file may or may not be available, see the End of Day (PDF).

ShipStation can perform an End of Day process for the carrier and creates an End of Day PDF file that can be printed and provided to the carrier. The End of Day process can be mandatory or optional, based on the carrier and your account with them. The file may or may not be submitted electronically, see End of Day (Electronic).

ShipStation can print the store's logo on shipping labels created for this carrier. Label branding may not be available for all shipping services.

ShipStation can include information that will be displayed on the label as a label message. Label messages may not be available for all shipping services.

The carrier integration can be used to create multi-package shipments, where multiple individual packages are linked together into a single shipment record with a master tracking number.

You can connect this carrier integration to ShipStation multiple times using different account information, and choose which account will be used to create each shipment.

Third-Party Billing

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