Metroland Parcel Services (MPS) services over 85% of Ontario and provides coverage in Quebec and The Maritimes (Nova Scotia, New Brunswick, PEI, and Newfoundland). ShipStation's integration with MPS allows you to create domestic shipping labels for shipments with the MPS service area.
Contact Metroland Parcel Services to set up a new account.
An active account with Metroland Parcel Services (MPS).
Your MPS Contact ID and API Key.
Contact your Metroland Parcel Services account executive to access your account information. For further assistance, contact MPScustomerservice@metroland.com.
To connect your Metroland Parcel Services account to ShipStation:
Your Carriers Add-On
Certain plans will require enabling the Your Carriers add-on before you can connect your carrier accounts. If you have not yet enabled it, you'll be prompted to do so before you can connect your accounts.
Select the Metroland Parcel Services tile and click Connect.
Enter your Metroland Parcel Services Contact ID and API Key, then choose an Account Nickname for you to identify the carrier account in ShipStation.
The ShipStation integration with Metroland Parcel Services supports the following standard features and services:
Metroland does not return rates to our platforms by default, so you will see their rates displayed as $0.00. However, Metroland can share your account-specific rates with us so they will appear in your ShipStation account.
To see these rates using ShipStation, please contact Metroland and ask them to share your account rate cards with us so we can return those rates to you.
Here are some common issues, potential causes, and troubleshooting tips.
How to Troubleshoot or Resolve
Error: No Pull based partner configuration in our system
What it means: This error from MPS indicates that something about your credentials is not configured correctly on the carrier’s side.
In this case, your credentials were entered correctly in ShipStation, but the carrier has not configured your account to work with Auctane products.
What to do: Contact your representative at MPS and request that the carrier configure your account to work with Auctane products.
Call MPS: 1-855-461-1984
Email MPS: MPScustomerservice@metroland.com
Error: Forbidden or Insert failed. First exception on row 0; first error: FIELD_FILTER_VALIDATION_EXCEPTION, Value does not exist or does not match filter criteria
What it means: Either your credentials are entered incorrectly in ShipStation, or your credentials have expired on the carrier's side.
What to do: