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Shop Premium Outlets (Simon Malls)

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ShipStation Content Team

Updated

How to add a Shop Premium Outlets store to ShipStation, what features are available, and other need-to-know details.

Shop Premium Outlets (SPO) is a luxury marketplace owned by Simon Malls. SPO supports digitally native brands that sell exclusively on their marketplace via a Channel Advisor Integration. SPO integrates directly with ShipStation to automatically import your orders so you can start shipping quickly. ShipStation will automatically notify your SPO account with each order's shipment details as soon as you create each label.

Shop Premium Outlets (SPO) Requirements

Connection Requirements:

  • An active account with SPO.

  • Your unique subscription keys for your SPO account.

    To connect your SPO account to ShipStation, you must request your unique subscription keys directly from SPO support. If you have not done so yet, contact them at spooperations@sspo.com to request this information.

Order Import Requirements:

  • Must include a Ship To address.

Connect a Shop Premium Outlets (Simon Malls) Store to ShipStation

To connect your Shop Premium Outlets (Simon Malls) store to ShipStation:

  1. Locate your unique subscription keys for Shop Premium Outlets.

    You must request your unique subscription keys directly from SPO support. If you have not done so yet, contact them at spooperations@sspo.com to request this information.

  2. Open a new tab or browser window and log in to your ShipStation account.

  3. Go to Account Settings.

    Closeup of ShipStation toolbar with outline marking the Settings icon.

  4. Select Selling Channels from the left-hand sidebar, then choose Store Setup.

    Settings page selections, with outline marking the Selling Channels Store Setup option.

  5. Click Connect a Store or Marketplace.

    Store Setup Settings, arrow points to Connect a Store or Marketplace button.

  6. Select the Shop Premium Outlets tile.

    Shop Premium Outlets logo on square tile button that reads, "Connect".

  7. Copy and paste your unique subscription keys for Shop Premium Outlets into the pop-up field.

  8. Click the Connect button.

After you've completed the connection steps, your store will be connected to ShipStation. You'll be taken to the store's Settings page to adjust the store-specific settings like branding, notification preferences, and product handling.

Available Features for Shop Premium Outlets (Simon Malls) Integration

ShipStation's integration with Shop Premium Outlets (Simon Malls) supports the following standard features:

Key: Green checkmark. Supported feature. Yes. = Supported; Red X mark. Unsupported feature. No. = Not Supported; Grey dash icon. Not applicable. = Does Not Apply

Common Integration Features

Feature

Supported?

Custom Statuses

Red X mark. Unsupported feature. No.

Custom Field Mappings

Red X mark. Unsupported feature. No.

Customer Emails

Green checkmark. Supported feature. Yes.

Customer Phone Numbers

Green checkmark. Supported feature. Yes.

Requested Service

Green checkmark. Supported feature. Yes.

Payment Method

Red X mark. Unsupported feature. No.

Discounts

Red X mark. Unsupported feature. No.

Identifies Gift Orders

Red X mark. Unsupported feature. No.

Internal Notes

Red X mark. Unsupported feature. No.

Notes from Buyer

Green checkmark. Supported feature. Yes.

Order Weight

Red X mark. Unsupported feature. No.

Item Weight

Red X mark. Unsupported feature. No.

Item Images

Red X mark. Unsupported feature. No.

Item Options

Green checkmark. Supported feature. Yes.

Item Warehouse Location

Red X mark. Unsupported feature. No.

Status Mapping: Shop Premium Outlets to ShipStation Order

Status

Shop Premium Outlets Status

Awaiting Payment

Grey dash icon. Not applicable.

Awaiting Shipment

WAITING_ACCEPTANCE and SHIPPING

Shipped

SHIPPED, RECEIVED

Cancelled

CANCELLED

On Hold

Grey dash icon. Not applicable.

Sent with Shipment Update

Field

Supported?

Status Update

Green checkmark. Supported feature. Yes.

Tracking Number

Green checkmark. Supported feature. Yes.

Carrier

Green checkmark. Supported feature. Yes.

Service

Green checkmark. Supported feature. Yes.

Carrier Fee

Green checkmark. Supported feature. Yes.

Note to Buyer

Green checkmark. Supported feature. Yes.

Item Information

Green checkmark. Supported feature. Yes.

This integration allows you to define the Status Mappings for the store connection.

ShipStation will import the customer's email address with the order and can send customer shipment confirmation and delivery emails, which are configured in your Store Settings.

ShipStation will import the customer phone number.

ShipStation will import the shipping method chosen by the customer at time of checkout.

ShipStation will import the payment method used to pay for the order.

ShipStation will import discount and coupon information for the order.

ShipStation is able to determine if an order was placed as a gift.

ShipStation will import internal notes or order activity from the selling channel.

ShipStation will import notes left by the customer at time of checkout. Displayed as Customer notes in ShipStation's Legacy Layout.

ShipStation will import the total order weight from the selling channel.

ShipStation will import the weight for each line item in the order.

ShipStation will import an image URL for each line item in the order.

ShipStation will import item options (such as color or size) for each line item in the order.

ShipStation will import a product stock location for each line item in the order.

Status UpdateTracking NumberCarrierServiceCarrier Fee

The shipment update ShipStation sends to the selling channel will include any Notes to Buyer set on the order in ShipStation.

Item Information

This integration allows you to define the Status Mappings for the store connection.

ShipStation will import the customer's email address with the order and can send customer shipment confirmation and delivery emails, which are configured in your Store Settings.

ShipStation will import the customer phone number.

ShipStation will import the shipping method chosen by the customer at time of checkout.

ShipStation will import the payment method used to pay for the order.

ShipStation will import discount and coupon information for the order.

ShipStation is able to determine if an order was placed as a gift.

ShipStation will import internal notes or order activity from the selling channel.

ShipStation will import notes left by the customer at time of checkout. Displayed as Customer notes in ShipStation's Legacy Layout.

ShipStation will import the total order weight from the selling channel.

ShipStation will import the weight for each line item in the order.

ShipStation will import an image URL for each line item in the order.

ShipStation will import item options (such as color or size) for each line item in the order.

ShipStation will import a product stock location for each line item in the order.

Status UpdateTracking NumberCarrierServiceCarrier Fee

The shipment update ShipStation sends to the selling channel will include any Notes to Buyer set on the order in ShipStation.

Item Information

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