You can update stock levels and stock locations for individual products in the Product Details screen as well as update stock for multiple SKUs in bulk using the Inventory CSV import process.
If you have not yet set your initial stock levels, review our Set Your Initial Stock Counts article for details.
To adjust the stock level for a single product:
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On this screen, you'll see all the existing stock levels for products that have configured inventory. (Be sure you've set up your initial stock levels already.)
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Change the stock values by clicking the Add, Subtract, or Equals icon for the product under the Actions column in the Inventory grid:
When you add, remove, or set stock, you can add a note to help you remember why you made the adjustment. When you add stock, you can also specify your cost for those additional units.
These functions, including a history of changes, are also available via the Inventory tab in the Product Detail screen.
The Inventory tab also offers the ability to Move stock from one warehouse location to another.
The above process is a good option if you just need to adjust stock for a single SKU, but it would be a lot of clicks to update multiple SKUs in this way. To update stock levels for multiple SKUs in bulk, follow the steps in the next section Update Multiple SKUs.
Updating multiple Inventory records takes three main steps:
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Update the Inventory CSV file as needed.
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Be sure your CSV file contains all the information you need for your inventory records. The CSV import process will replace the inventory data in ShipStation with the data from the CSV.
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Additionally, if you have a blank cell in the CSV for a field that currently contains data in ShipStation, the CSV import will overwrite that data with a null value and that data will no longer be available in ShipStation.
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A CSV template is no longer required for inventory imports.
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You can enable inventory sync for automatic inventory count updates. Turn off sync to stop updates.
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The sections below walk you through how to complete each step noted above.
To export the inventory stock level information for an Inventory Warehouse:
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Select the option to Only export products with Inventory from this warehouse and choose the warehouse with the records you need.
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Click Export Now to begin the file export.
Choose the Click here to view the inventory export file link in the pop-up to download and view the file export.
To upload an Inventory CSV file:
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Attach your desired CSV file (drag and drop or click to select) to the Import Products from CSV popup.
Note
A CSV template is no longer required to import inventory records.
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Select the Inventory Warehouse that you will be updating with your CSV. You can also select the import template if you have already matched your CSV import columns to the related ShipStation fields.
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Select Upload and Preview. If you did not select an import template you will need to match the columns from your CSV document to the fields in ShipStation, if they're not already matched.
Caution
Be sure your CSV file contains all the information you need for your inventory records. The CSV import process will always replace the inventory data in ShipStation with the data from the CSV. This means the stock counts listed in the CSV will replace the stock counts currently in ShipStation.
Additionally, if you have a blank cell in the CSV for a field that currently contains data in ShipStation, the CSV import will overwrite that data with a null value and that data will no longer be available in ShipStation.
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Select Start Import.
Note
If you have multiple Inventory Warehouses, please note that ShipStation can only import inventory for one Inventory Warehouse at a time. You must conduct an import for each Inventory Warehouse you wish to set stock counts for.
Once your import is complete, your stock levels will be updated for that Inventory Warehouse. Repeat this process for each Inventory Warehouse. Read our CSV Import Troubleshooting and Tips article if you encounter difficulty importing your CSV file.