Loomis Express

Loomis Express has long provided Canadian customers with high-quality domestic shipping services. ShipStation's integration with Loomis Express allows you to create domestic shipping labels and return labels, manifest your shipments, and track the shipments' progress directly within ShipStation to ensure successful delivery.

Interested in a Loomis Express account? Fill in their sign-up form to get started!

Loomis Express Integration Requirements

Connection Requirements:

  • An active account with Loomis Express.

  • Your Loomis Express username, password, and account number.

API Credentials

You must contact the Loomis Express Servicedesk if you need to acquire API credentials at servicedesk@loomis-express.com.

Other Requirements

  • Manifesting is required to enable the label to be viewed in tracking and for billing.

  • Return Authorization Number is a mandatory shipment reference. You must input to generate an E-Return.

Connect a Loomis Express Account to ShipStation

To connect your Loomis Express account to ShipStation:

  1. Select the Loomis Express tile and click Connect.

    Loomis Express logo
  2. Enter your Loomis Express Username, Password, and Account Number, then choose an Account Nickname for you to identify the carrier account in ShipStation.

  3. Click Connect.

Available Features for Loomis Express Integration

ShipStation's integration with Loomis Express supports the following standard features and services:

Additional Features for Loomis Express

ShipStation's integration with Loomis Express allows for the following additional features:

Feature

Description

No fee is associated with using a label that has not been manifested.

The label is still usable, but manifesting is required for billing and if you wish to view the label in Tracking.

Tracking is available for all services.

All services and routes support tracking.

No label expiration.

Loomis Express doesn’t expire labels. They do recommend that you use the label within 30 days.

The carrier integration can be used to create domestic shipping labels.

The carrier integration can be used to create international shipping labels.

ShipStation will submit international customs information electronically to the carrier.

The carrier integration can be used to create domestic return labels.

ShipStation will display estimated shipping rates for the carrier based on the connected account information and shipment details.

Additional carrier insurance can be purchased through ShipStation.

Shipping labels created for this carrier will include a tracking number that can be used to view the shipment status on the carrier's tracking website. Tracking may not be available for all shipping services.

When tracking is available, ShipStation will automatically track the shipment status and update the tracking status on the Shipments tab. This feature allows for other advanced ShipStation features like delayed notifications and the Branded Tracking Page.

ShipStation can perform an End of Day process for the carrier and submits the shipment information electronically. The End of Day process can be mandatory or optional, based on the carrier and your account with them. A printable file may or may not be available, see the End of Day (PDF).

ShipStation can perform an End of Day process for the carrier and creates an End of Day PDF file that can be printed and provided to the carrier. The End of Day process can be mandatory or optional, based on the carrier and your account with them. The file may or may not be submitted electronically, see End of Day (Electronic).

ShipStation can print the store's logo on shipping labels created for this carrier. Label branding may not be available for all shipping services.

ShipStation can include information that will be displayed on the label as a label message. Label messages may not be available for all shipping services.

Multi-Package Shipping

You can connect this carrier integration to ShipStation multiple times using different account information, and choose which account will be used to create each shipment.

Additional Details About the Loomis Integration

  • Loomis only has one field on their label related to name, which complicates situations where a company name and a person’s name are input into ShipStation. Here is how ShipStation manages this:

    • If only Company Name is specified, Company Name is listed as delivery_name

    • If only Name is specified, Name is listed as delivery_name

    • If both Company Name and Name are specified, Company Name is listed as delivery_name

  • Dangerous Goods and Chain of Signature shipments are not eligible for returns.

Troubleshooting Tips for Loomis Integration

Here are some common issues, potential causes, and troubleshooting tips.

Issue

How to troubleshoot or resolve

ERROR: Authorization for this request was denied by the module.

What it means: There was one of two problems when you tried to set up the carrier integration.

  • You entered your Loomis credentials or information incorrectly.

  • You do not have permission to use a third-party platform on your Loomis account.

What to do:

You should try to re-enter your Loomis credentials or information incorrectly. If this does not resolve your issue, contact Loomis directly to verify that you have permission or request permission to use a third-party platform on your account.

The carrier integration can be used to create domestic shipping labels.

The carrier integration can be used to create international shipping labels.

ShipStation will submit international customs information electronically to the carrier.

The carrier integration can be used to create domestic return labels.

ShipStation will display estimated shipping rates for the carrier based on the connected account information and shipment details.

Additional carrier insurance can be purchased through ShipStation.

Shipping labels created for this carrier will include a tracking number that can be used to view the shipment status on the carrier's tracking website. Tracking may not be available for all shipping services.

When tracking is available, ShipStation will automatically track the shipment status and update the tracking status on the Shipments tab. This feature allows for other advanced ShipStation features like delayed notifications and the Branded Tracking Page.

ShipStation can perform an End of Day process for the carrier and submits the shipment information electronically. The End of Day process can be mandatory or optional, based on the carrier and your account with them. A printable file may or may not be available, see the End of Day (PDF).

ShipStation can perform an End of Day process for the carrier and creates an End of Day PDF file that can be printed and provided to the carrier. The End of Day process can be mandatory or optional, based on the carrier and your account with them. The file may or may not be submitted electronically, see End of Day (Electronic).

ShipStation can print the store's logo on shipping labels created for this carrier. Label branding may not be available for all shipping services.

ShipStation can include information that will be displayed on the label as a label message. Label messages may not be available for all shipping services.

Multi-Package Shipping

You can connect this carrier integration to ShipStation multiple times using different account information, and choose which account will be used to create each shipment.