VTEX enables brands and retailers to achieve faster time to market, reach their customers across any channel, and uncover new growth areas. VTEX integrates directly with ShipStation to automatically import your orders so you can start shipping quickly. ShipStation will automatically notify your VTEX account with each order's shipment details as soon as you create each label.
Request a VTEX demo to learn more.
Connection Requirements:
Order Import Requirements:
Connect a VTEX Store to ShipStation
To connect your VTEX store to ShipStation:
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Create your API key and API token in your VTEX account.
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Select the VTEX tile.
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Enter the URL of your VTEX account, your API Key, and API Token.
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Click the Connect button to finish.
After you've completed the connection steps, your store will be connected to ShipStation. You'll be taken to the store's Settings page to adjust the store-specific settings like branding, notification preferences, and product handling.
Available Features for the VTEX Integration
The ShipStation integration with VTEX supports the following standard features:
If a store allows custom statuses, this means you define that statuses your orders use in your selling channel. In most cases, if you have custom statuses you'll need to define which ShipStation statuses each custom order status corresponds to.
ShipStation will import the customer phone number with the order data.
ShipStation will import the shipping method chosen by the customer during their store checkout.
ShipStation will import the payment method used to pay for the order.
ShipStation will import discount and coupon information for the order.
ShipStation can determine if an order is a gift from the order data sent by the store.
ShipStation will import internal notes or order activity from the store into the ShipStation Internal Notes field.
ShipStation will import notes provided by the customer when they made their purchase.
ShipStation will import the total order weight from the store.
ShipStation will import the weight for each line item in the order.
ShipStation will import an image URL for each line item in the order. These images will appear as thumbnails in your Order Details and can be included in email notifications and packing slips.
ShipStation will import item options (such as color or size) for each line item in the order. This data will appear in your Order Details and can be included in customer emails and packing slips.
ShipStation will import a product stock location for each line item in the order.
Status UpdateTracking NumberCarrierServiceCarrier Fee
The shipment update ShipStation sends to the selling channel will include any Notes to Buyer set on the order in ShipStation.
Item Information
If a store allows custom statuses, this means you define that statuses your orders use in your selling channel. In most cases, if you have custom statuses you'll need to define which ShipStation statuses each custom order status corresponds to.
ShipStation will import the customer phone number with the order data.
ShipStation will import the shipping method chosen by the customer during their store checkout.
ShipStation will import the payment method used to pay for the order.
ShipStation will import discount and coupon information for the order.
ShipStation can determine if an order is a gift from the order data sent by the store.
ShipStation will import internal notes or order activity from the store into the ShipStation Internal Notes field.
ShipStation will import notes provided by the customer when they made their purchase.
ShipStation will import the total order weight from the store.
ShipStation will import the weight for each line item in the order.
ShipStation will import an image URL for each line item in the order. These images will appear as thumbnails in your Order Details and can be included in email notifications and packing slips.
ShipStation will import item options (such as color or size) for each line item in the order. This data will appear in your Order Details and can be included in customer emails and packing slips.
ShipStation will import a product stock location for each line item in the order.
Status UpdateTracking NumberCarrierServiceCarrier Fee
The shipment update ShipStation sends to the selling channel will include any Notes to Buyer set on the order in ShipStation.
Item Information
