Add Funds to a One Balance Account

How to add funds to your balance or set up auto-funding for your One Balance account in ShipStation.

To purchase labels using a One Balance carrier, you must have a positive account balance. You can add funds to your One Balance account balance manually or set ShipStation to automatically add funds once the balance reaches a specified threshold.

Troubleshoot Funding Errors

If you experience an error when adding funds to ShipStation One Balance, you may need to update your payment method.

Go to your account settings for ShipStation One Balance and select Update payment method.


Manually Add Funds to One Balance Account

Manually adding funds to your One Balance account allows you to control exactly when you want to increase your account balance and by how much.

Set ShipStation to Auto-fund One Balance Account

You can set ShipStation to automatically fund your One Balance account once it reaches a certain threshold. Set the threshold, the amount to add to the balance, and the maximum number of times per day auto-funding is allowed to happen.