Batches are a way to organize shipments into groups for more efficient shipment management. To start a Batch, you must first create the batch and then add shipments to it. Once created, you can assign batches to other users or begin working in the batches.
Printing Labels within a batch is what we refer to as processing a batch. You can process individual or multiple orders within a batch or process multiple batches at once.
Once the process begins, you can continue to work while ShipStation creates the labels in the background.
To create and print labels for individual shipments within a batch:
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Open a batch to view its shipments.
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Deselect any shipments you do not wish to process, or leave them all selected to process them all at once.
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Click Process Labels (or choose Process + Print Labels if you want to print immediately).
To print other documents, like Packing Slips or Pick Lists, without creating labels first, click the Print menu and choose the appropriate option.
The Label Batch Status screen will pop up and show you the batch's progress.
If you selected Process + Print Labels, the labels should immediately be directed to your default printer.
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Select your next action: Print Labels, Print Packing Slips, Print Other Docs, or Archive Batch. Or, close the pop-up to do nothing further to this batch.
You might encounter two types of errors when processing a batch:
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Validation errors and warnings
These types of errors occur if shipments lack necessary information to create a label, like a Ship From Address, shipping service or package type, weight, or customs declarations for international orders.
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Purchase and notification errors
Purchasing errors occur at the time ShipStation attempts to purchase the label from the carrier and can include billing errors or other account related errors.
Notification errors occur after the label is created when ShipStation attempts to notify either the marketplace or customer about the shipment.
These errors will appear in the Label Batch Status pop-up and in the Label Queue. See the Troubleshoot Batch Errors guide for details on how to address these types of errors.