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Neto by Maropost

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ShipStation Content Team

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Explains the requirements, how to connect, and the available features for a Neto by Maropost store.

Neto by MaroPost is a leading ecommerce platform based in Australia. In addition to offering an online store, Maropost's solutions include multiple marketplace integrations, inventory, and warehouse management. Connect ShipStation to Neto by Maropost and enjoy automated shipping and branding capabilities.

Get started with a free trial of Neto by Maropost today!

Neto by Maropost Requirements

Connection Requirements:

  • An active store account with Neto/Maropost.

  • Your Maropost Global API Key or User Based API Key

    To find the API Key on Maropost, go to Settings & Tools > All settings & tools > API and select the admin or user.

  • Your Neto by Maropost username

    When connecting using a User Based API Key, enter the username of the user that the API key belongs to.

  • Full store domain name / URL address of the Maropost shop.

    (This will look similar to https://www.YourNetoSite.com.au/do/WS/NetoAPI)

  • Store Timezone

  • Weight units of the store (lbs or kg)

Order Import Requirements:

  • Must include a Ship To address.

Connect a Neto by Maropost Store to ShipStation

To connect your Neto by Maropost store to ShipStation:

  1. Log in to your Maropost store.

  2. Go to Settings & Tools > All settings & tools > API and select the admin or user.

  3. Copy the full Store URL address for your Maropost store. Also, copy the Global API Key or the User Based API Key.

    If there is not an API Key, click Regenerate.

    IMPORTANT: API Key

    Do not click Regenerate if an API Key already exists, or you will likely need to reset your connections to other integrations with the new API Key.

  4. Open a new tab or browser window and log in to your ShipStation account.

  5. Go to Account Settings.

    Closeup of ShipStation toolbar with outline marking the Settings icon.

  6. Select Selling Channels from the sidebar, then choose Store Setup.

    Settings page selections, with outline marking the Selling Channels Store Setup option.

  7. Click Connect a Store or Marketplace.

    Store Setup Settings, box highlights Connect a Store or Marketplace button.

  8. Select the Neto by Maropost tile.

    netomaropost_tile.png

  9. Select whether you are using a Global API Key or a User Based API Key from the API key type drop-down menu.

  10. Paste your API Key into the API key field.

  11. Enter your Neto by Maropost username into the Username field.

    When using a User Based API Key, enter the username of the user that the API key belongs to.

  12. Enter the Full store url address, and select the correct Store Timezone and Weight units of the store.

  13. Click Connect.

After you've completed the connection steps, your store will be connected to ShipStation. You'll be taken to the store's Settings page to adjust the store-specific settings like branding, notification preferences, and product handling.

Available Features for the Neto by Maropost Integration

ShipStation's integration with Neto supports the following standard features:

Key: Green checkmark. Supported feature. Yes. = Supported; Red X mark. Unsupported feature. No. = Not Supported; Grey dash icon. Not applicable. = Does Not Apply

Common Integration Features

Feature

Supported?

Custom Statuses

Red X mark. Unsupported feature. No.

Customer Emails

Green checkmark. Supported feature. Yes.

Customer Phone Numbers

Green checkmark. Supported feature. Yes.

Requested Service*

Green checkmark. Supported feature. Yes.

Payment Method

Green checkmark. Supported feature. Yes.

Discounts

Green checkmark. Supported feature. Yes.

Identifies Gift Orders

Red X mark. Unsupported feature. No.

Internal Notes

Red X mark. Unsupported feature. No.

Notes from Buyer

Green checkmark. Supported feature. Yes.

Order Weight

Green checkmark. Supported feature. Yes.

Item Weight

Green checkmark. Supported feature. Yes.

Item Images

Green checkmark. Supported feature. Yes.

Item Options

Green checkmark. Supported feature. Yes.

Item Warehouse Location

Green checkmark. Supported feature. Yes.

Order Status Mapping

ShipStation Status

Neto Status

Awaiting Payment

AwaitingPayment

Awaiting Shipment

AwaitingShipment

Shipped

Completed

Cancelled

Cancelled

On Hold

On Hold

Sent with Shipment Update

Field

Sent to Marketplace?

Status Update

Green checkmark. Supported feature. Yes.

Tracking Number

Green checkmark. Supported feature. Yes.

Carrier

Green checkmark. Supported feature. Yes.

Service

Green checkmark. Supported feature. Yes.

Carrier Fee

Green checkmark. Supported feature. Yes.

Note to Buyer

Red X mark. Unsupported feature. No.

Item Information

Green checkmark. Supported feature. Yes.

If a store allows custom statuses, this means you define that statuses your orders use in your selling channel. In most cases, if you have custom statuses you'll need to define which ShipStation statuses each custom order status corresponds to.

ShipStation will import the customer's email address with the order data and can send shipment confirmation and delivery emails to that email address (configured in your Store settings).

ShipStation will import the customer phone number with the order data.

ShipStation will import the shipping method chosen by the customer during their store checkout.

ShipStation will import the payment method used to pay for the order.

ShipStation will import discount and coupon information for the order.

ShipStation can determine if an order is a gift from the order data sent by the store.

ShipStation will import internal notes or order activity from the store into the ShipStation Internal Notes field.

ShipStation will import notes provided by the customer when they made their purchase.

ShipStation will import the total order weight from the store.

ShipStation will import the weight for each line item in the order.

ShipStation will import an image URL for each line item in the order. These images will appear as thumbnails in your Order Details and can be included in email notifications and packing slips.

ShipStation will import item options (such as color or size) for each line item in the order. This data will appear in your Order Details and can be included in customer emails and packing slips.

ShipStation will import a product stock location for each line item in the order.

Status UpdateTracking NumberCarrierServiceCarrier Fee

The shipment update ShipStation sends to the selling channel will include any Notes to Buyer set on the order in ShipStation.

Item Information

Additional Details About the Neto by Maropost Integration

  • Neto by Maropost limits the number of API calls per minute per API key to 500.

    Currently, it isn't possible to increase the number of requests before limiting rates.

If a store allows custom statuses, this means you define that statuses your orders use in your selling channel. In most cases, if you have custom statuses you'll need to define which ShipStation statuses each custom order status corresponds to.

ShipStation will import the customer's email address with the order data and can send shipment confirmation and delivery emails to that email address (configured in your Store settings).

ShipStation will import the customer phone number with the order data.

ShipStation will import the shipping method chosen by the customer during their store checkout.

ShipStation will import the payment method used to pay for the order.

ShipStation will import discount and coupon information for the order.

ShipStation can determine if an order is a gift from the order data sent by the store.

ShipStation will import internal notes or order activity from the store into the ShipStation Internal Notes field.

ShipStation will import notes provided by the customer when they made their purchase.

ShipStation will import the total order weight from the store.

ShipStation will import the weight for each line item in the order.

ShipStation will import an image URL for each line item in the order. These images will appear as thumbnails in your Order Details and can be included in email notifications and packing slips.

ShipStation will import item options (such as color or size) for each line item in the order. This data will appear in your Order Details and can be included in customer emails and packing slips.

ShipStation will import a product stock location for each line item in the order.

Status UpdateTracking NumberCarrierServiceCarrier Fee

The shipment update ShipStation sends to the selling channel will include any Notes to Buyer set on the order in ShipStation.

Item Information

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