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Maropost Commerce Cloud (formerly Neto)

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ShipStation Content Team

Updated

Explains the requirements, how to connect, and the available features for a Maropost store.

Maropost (formerly Neto) is a leading ecommerce platform based in Australia. In addition to offering an online store, Maropost's solutions include multiple marketplace integrations, inventory, and warehouse management. Neto rebranded and is now part of Maropost Commerce Cloud. Connect ShipStation to Maropost and enjoy automated shipping and branding capabilities.

Get started with a free trial of Maropost today!

Maropost Requirements

Connection Requirements:

  • An active store account with Neto/Maropost.

  • Global Maropost API Key

    To find this on Maropost, go to Settings & Tools > Staff Users and select the admin or user.

  • Full store domain name / URL address of the Maropost shop.

    (This will look similar to https://www.YourNetoSite.com.au/do/WS/NetoAPI)

  • Store Timezone

  • Weight units of the store (lbs or kg)

Order Import Requirements:

  • Must include a Ship To address.

Connect a Maropost Store to ShipStation

To connect your Maropost store to ShipStation:

  1. Log in to your Maropost store.

  2. Go to Settings & Tools > All settings & tools > API and select the admin or user.

  3. Copy the full Store URL address for your Maropost store and copy the Global API Key.

    If there is not an API Key, click Regenerate.

    IMPORTANT: API Key

    Do not click Regenerate if an API Key already exists, or you will likely need to reset your connections to other integrations with the new API Key.

  4. Open a new tab or browser window and log in to your ShipStation account.

  5. Go to Account Settings.

    Closeup of ShipStation toolbar with outline marking the Settings icon.

  6. Select Selling Channels from the left-hand sidebar, then choose Store Setup.

    Settings page selections, with outline marking around the Selling Channels Store Setup option.

  7. Click Connect a Store or Marketplace.

    Store Setup Settings, arrow points to Connect a Store or Marketplace button.

  8. Select the Neto tile.

    Neto_tile.png

  9. Paste your Global Neto API Key and full store URL address into their corresponding fields, then select your Store Timezone and Weight units.

    V3_Neto_Connect_Store_PU_MRK.png

  10. Click Connect.

After you've completed the connection steps, your store will be connected to ShipStation. You'll be taken to the store's Settings page to adjust the store-specific settings like branding, notification preferences, and product handling.

Available Features for the Maropost Integration

ShipStation's integration with Maropost supports the following standard features:

Key: Green checkmark. Supported feature. Yes. = Supported; Red X mark. Unsupported feature. No. = Not Supported; Grey dash icon. Not applicable. = Does Not Apply

Common Integration Features

Feature

Supported?

Custom Statuses

Red X mark. Unsupported feature. No.

Custom Field Mappings

Red X mark. Unsupported feature. No.

Imports Customer Emails

Green checkmark. Supported feature. Yes.

Allows ShipStation Shipment Confirmation Email

Red X mark. Unsupported feature. No.

Imports Customer Phone Numbers

Green checkmark. Supported feature. Yes.

Requested Service

Green checkmark. Supported feature. Yes.

Payment Method

Green checkmark. Supported feature. Yes.

Discounts

Green checkmark. Supported feature. Yes.

Identifies Gift Orders

Red X mark. Unsupported feature. No.

Internal Notes

Red X mark. Unsupported feature. No.

Notes from Buyer

Green checkmark. Supported feature. Yes.

Order Weight

Green checkmark. Supported feature. Yes.

Item Weight

Green checkmark. Supported feature. Yes.

Item Images

Green checkmark. Supported feature. Yes.

Item Options

Green checkmark. Supported feature. Yes.

Item Warehouse Location

Green checkmark. Supported feature. Yes.

Imports Requested Warehouse

Red X mark. Unsupported feature. No.

Sent with Shipment Update

Status

Neto Status

Awaiting Payment

AwaitingPayment

Awaiting Shipment

AwaitingShipment

Shipped

Completed

Cancelled

Cancelled

On Hold

On Hold

Sent with Shipment Update

Field

Supported?

Status Update

Green checkmark. Supported feature. Yes.

Tracking Number

Green checkmark. Supported feature. Yes.

Carrier

Green checkmark. Supported feature. Yes.

Service

Green checkmark. Supported feature. Yes.

Carrier Fee

Green checkmark. Supported feature. Yes.

Note to Buyer

Red X mark. Unsupported feature. No.

Item Information

Green checkmark. Supported feature. Yes.

This integration allows you to define the Status Mappings for the store connection.

Imports Customer EmailsImports Customer Phone Numbers

ShipStation will import the shipping method chosen by the customer at time of checkout.

ShipStation will import the payment method used to pay for the order.

ShipStation will import discount and coupon information for the order.

ShipStation is able to determine if an order was placed as a gift.

ShipStation will import internal notes or order activity from the selling channel.

ShipStation will import notes left by the customer at time of checkout. Displayed as Customer notes in ShipStation's Legacy Layout.

ShipStation will import the total order weight from the selling channel.

ShipStation will import the weight for each line item in the order.

ShipStation will import an image URL for each line item in the order.

ShipStation will import item options (such as color or size) for each line item in the order.

ShipStation will import a product stock location for each line item in the order.

Status UpdateTracking NumberCarrierServiceCarrier Fee

The shipment update ShipStation sends to the selling channel will include any Notes to Buyer set on the order in ShipStation.

Item Information

Additional Details About the Maropost Integration

  • Maropost limits the number of API calls per API key in a minute to 500.

    Currently, it isn't possible to increase the number of requests before limiting rates.

Maropost Troubleshooting Tips

Here are some common issues experienced by users, potential causes, and available troubleshooting tips.

Issue

How to troubleshoot or resolve

This integration allows you to define the Status Mappings for the store connection.

Imports Customer EmailsImports Customer Phone Numbers

ShipStation will import the shipping method chosen by the customer at time of checkout.

ShipStation will import the payment method used to pay for the order.

ShipStation will import discount and coupon information for the order.

ShipStation is able to determine if an order was placed as a gift.

ShipStation will import internal notes or order activity from the selling channel.

ShipStation will import notes left by the customer at time of checkout. Displayed as Customer notes in ShipStation's Legacy Layout.

ShipStation will import the total order weight from the selling channel.

ShipStation will import the weight for each line item in the order.

ShipStation will import an image URL for each line item in the order.

ShipStation will import item options (such as color or size) for each line item in the order.

ShipStation will import a product stock location for each line item in the order.

Status UpdateTracking NumberCarrierServiceCarrier Fee

The shipment update ShipStation sends to the selling channel will include any Notes to Buyer set on the order in ShipStation.

Item Information

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