How to add an Alibaba store to ShipStation, what features are available, other need-to-know details, and troubleshooting tips.
Alibaba.com is a one-stop platform that reduces the barriers to starting, running, and growing an ecommerce business. Everything small- and medium-sized businesses need to source and sell locally and globally can be found on Alibaba.com, including payment, logistics, and trade data verification services. ShipStation integrates directly with your Alibaba account so you can import your orders and manage shipments. Once shipped, ShipStation will notify your Alibaba account with the order's shipment data.
Connection Requirements:
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An active account with Alibaba.
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Set Authorization timeframe for store connection
Order Import Requirements:
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Must include a Ship To address.
To connect your Alibaba store to ShipStation:
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Select the Alibaba tile.
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From the pop-up, click the link in the first step and select an Authorization time preference.
Click Authorize and return to ShipStation.
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Click Connect to finish the process.
After you've completed the connection steps, your store will be connected to ShipStation. You'll be taken to the store's Settings page to adjust the store-specific settings like branding, notification preferences, and product handling.
The ShipStation integration with Alibaba supports the following standard features:
The ShipStation integration with Alibaba allows for the following additional features:
|
Feature |
Description |
|---|---|
|
Custom Authorization Length |
You have the freedom to choose the length of your own authentication tokens, including 1, 3, and 6-month periods. You will need to reconfigure and choose a new length after the preexisting token expires. |
|
Proof of Shipment |
ShipStation will send a document-style “image” to Alibaba.com prior to every shipment notification. This record is kept by Alibaba.com for fraud review and reconciliation. |