Explains how to set account-wide and SKU-specific reorder thresholds for ShipStation's internal inventory, and how to view low stock count alerts.
ShipStation can show you alerts on the Inventory grid when your stock is low. Set a threshold to define what low is.
Set thresholds either with:
An account-wide setting, or
A SKU-specific setting.
Setting an SKU-specific threshold will override the account-wide threshold for inventory alert purposes.
Click any SKU within the Inventory grid to open up the Product Detail window, then click on the Inventory tab.
Find the Reorder Threshold option, and then set it to the value that makes sense for that SKU.
Click Save Changes at the page bottom when you are finished.
Any ShipStation alerts around reorder thresholds will refer to this SKU-specific value rather than any account-wide default.
Once you've set either account-wide or product level thresholds in ShipStation, ShipStation will alert you when your stock levels reach or fall below your set threshold.
The alerts will appear as warning icons in the Inventory section of your Products tab.
Locate the Alerts column in the Products Inventory grid.
Orange warning icons mean that the stock has hit or fallen below the reorder threshold you defined.
Red warning icons mean that the stock has fallen to zero.
Use the Alerts filter on this page to narrow your view to stock levels that have one of these alerts or no alerts at all.
In addition to viewing your Stock Count alerts, you can also run an Inventory Low Stock Report.