Guide to register your printer with Chrome browser, set Google Cloud Print as default print settings, and links to more Google Cloud Print resources.
Google Cloud Print to be deprecated 12/31/2020
Google has announced they will be deprecating their Cloud Print service on 12/31/2020. After that date, you will no longer be able to use this service to access your printers. We recommend you familiarize yourself with an alternate printing method before the service is shut down.
ShipStation includes the ability to print your ShipStation documents using Google Cloud Print.
This article will guide you through registering your printer with the Chrome browser and setting Google Cloud Print as your default print setting. Find links to further Google Cloud Print resources at the end of this article.
Before you begin:
Check if your printer is compatible with Google Cloud Print and updated with the latest firmware (if needed). Check this list of Could-print ready printers.
Make sure you're working on a supported system (can be the following versions or newer): Android 4.3, iOS 7.0, OS X 10.7, Windows 8.1/8/7/Vista/XP, and Linux.
Have a secure Gmail account and its related password.
Install Google Chrome, if not already installed. (While other browsers will also work, use Chrome to ensure the best experience with Google Cloud Print.)
Register the printer with the Google Cloud.
Ensure the printer is in a Ready state, is connected to a wired or wireless local network (the same as your Chromebook, laptop, or notebook), and is properly configured.
Please NOTE: ShipStation does not provide troubleshooting support for Google Cloud Print. Please visit the Google Cloud Print help center for assistance with any issues you may encounter.
Click the tri-colon icon in the top-right corner of your Chrome browser and choose Settings.
If you are using a Chrome browser, you can also type chrome://devices in the address field, press Enter, and then skip to Step 5 below to register the printer.
In the Settings window, scroll down to the bottom of the page and click the Advanced anchor link.
Scroll down to locate the Printing section and click Google Cloud Print.
Select Manage Cloud Print devices.
Click Register by the printer you wish to set up.
Click Confirm in the Confirm Registration prompt.
Check the printer's display screen and click Register (or that printer's similarly worded acceptance prompt) on the screen.
Some printers have a 30-second time limit to register.
The directions below will get you started on the ShipStation side:
Click Always Prompt by the current Print To method for the document type (Labels, Return Labels, Packing Slips, etc.) you're using with Google Cloud Print.
Click Show More on the bottom right of the pop-up window. (This example shows Printing Setup for Packing Slips.)
Click Print via Google Cloud Print.
If you have never enabled Google Cloud Print in ShipStation before, you'll see the message Sorry, Google Cloud Printers could not be determined.
Click Try signing in.
Sign in to your Google suite and complete the rest of your printer setup in Google.
Once complete, the Print pop-up screen in ShipStation will display the printers available via Google Cloud Print.