Lists supported postage provider integrations, explains how to connect one (w/video demo) and using multiple accounts for a single carrier.
To start creating labels in ShipStation, you must first connect at least one postage provider account.
You can connect the following provider accounts to ShipStation. Click to view details for each:
If you use a provider that does not appear on our list, we may not yet integrate with them. If this is the case, we recommend you do the following:
Reach out to your provider directly to express your desire to connect your account to ShipStation. They can then reach out to our integration team so we can work together to build the integration!
Add your feedback about this to our Product Feedback page. This is where our users can let our product team know this integration is needed!
To connect one of your existing provider accounts to ShipStation, do the following:
Important Notes About Postage Providers
Different providers require different information, and in some cases, you may need to log in to your provider account directly to locate it. For details on specific provider needs and connection processes, review the article for your postage provider in our Integrations Help guide.
When connecting multiple accounts for a single carrier, the first account you connect will be considered your primary account, which means it is the account automatically selected when you set that service from that carrier. (Multiple accounts not supported for all carriers.)
To set a different account as the primary account, open the carrier's Settings in ShipStation and check the box for Make this my primary account.
You can add multiple accounts for the same Carrier by repeating the process of connecting a carrier account described above. We highly recommend giving each account a unique nickname so you can differentiate them in the Services selection menu.
Not Available for All Carriers
Not all carriers allow multiple accounts in ShipStation. Please review our Carrier Integration Guide to see if your carrier supports this feature.
ShipStation always defaults to the Primary account for a carrier.
To select an account other than the Primary before creating a label, change the account using the Shipping Account drop-down in the Other Shipping Options section of either the Shipping Sidebar in the Orders grid or of the Order Details Screen.
Primary Account Required
Certain ShipStation features only allow the carrier's Primary account.
For example, Return Labels and labels created directly in the Rate Calculator will always use the Primary account.
Shipping Presets do not provide the option to change the carrier account within the preset. However, you can still manually change the account on an order before creating the label.