Explains how to print a label once you have created it in ShipStation. Includes links to printer setup resources.
Now that you've created a label, it's time to print it!
When you click the Create + Print Label button, the ShipStation's print window will appear.
If you have not set up a printer on your workstation, you must complete that process before you will be able to print your labels.
To print directly from ShipStation to your printer workstation, you'll need to first install ShipStation Connect. If you instead want to use your browser print feature or download the label to print through a PDF viewer, skip the install ShipStation Connect step for now.
You can install ShipStation Connect on either a MacOS or Windows workstation. Click the section below for your operating system instructions.
ShipStation Connect is supported on the following operating systems:
Windows 10 or later. Additionally, any available updates for your version of Windows should also be installed.
MacOS 10.12 (Sierra) or later.
ShipStation Connect may work on earlier versions of these operating systems. However, earlier versions are not supported and are not recommended.
Install ShipStation Connect only on your Printer Workstation(s). Any computer that does not have a printer connected, even if you use it for ShipStation, does not need to have ShipStation Connect installed.
Click Install ShipStation Connect for Mac to begin downloading the installer.
This can take a few minutes depending on your internet speed.
Open the downloaded file and drag the ShipStation Connect icon into the Applications folder.
Once complete, you can eject the ShipStation Connect Install disk image and move the downloaded installer to the trash.
Click Install ShipStation Connect for Windows.
Click Install in the Application Install window that appears.
This will begin the download, which can take a few minutes depending on your internet speed.
Once successfully installed, you may delete the downloaded installer .exe file.
For Windows users: ShipStation Connect should automatically launch once the installer has completed.
For Mac users: Open ShipStation Connect from your Applications folder.
Click Yes when prompted to launch ShipStation Connect automatically when logging in to your computer.
We highly recommend allowing ShipStation Connect to automatically start when you login to your workstation. If you click No in this screen, you will need to launch ShipStation Connect manually when you wish to print labels from ShipStation using the ShipStation Connect method.
Enter the ShipStation username and password you use as the ShipStation admin when prompted for a username and password.
If you have multiple admin users, choose the username you want to use to administer ShipStation Connect settings in the future.
When you are logged into ShipStation with this username, you will have access to rename, disable, and share printers with other users, even if you are logged into ShipStation on a computer that is not the printer workstation.
Click Register This Computer.
Click Go to ShipStation to get back to ShipStation.
This will automatically close the ShipStation Connect window, but the app will still be running in the background.
ShipStation Connect is now ready to start sending print jobs to your printer(s)!
The label you just created should be open in the Print Label pop-up screen. From this screen, you have 3 options: Print from Browser, Print through ShipStation Connect and Download.
1. Print From Browser
Click the printer icon to open your browser's print screen and print your label PDF (or any other document from ShipStation).
Keep in mind that this print option will bypass ShipStation's Smart Document Tracking, so ShipStation will not mark the label as Printed, as with the Print and Download options described below.
2. Print through ShipStation Connect
The Print through ShipStation Connect option uses ShipStation Connect to send your label directly to your printer. This is the quickest, most efficient way to print in ShipStation.
To use this option, select your printer from the drop-down menu, then click Print through ShipStation Connect.
To make this option even faster, set a default printer for each document type in ShipStation's Settings.
The Download option allows you to download your label PDFs and print them later through a PDF viewer, like Acrobat or Preview.
To use this option, click Download to view the download options. Then click the Download button when you are ready to download the label.
The label will download to your default downloads folder.
When using the Print through ShipStation Connect or Download option, ShipStation will mark the label as printed in ShipStation's Smart Document Tracking.
If you want to print a label you previously created:
Select the shipment in the Shipment grid, or open the Order Details screen. Then, click the Print drop-down and choose Label (you can use this process to reprint previously created and printed labels at any time).
There is no charge for reprinting a previously created label.
Just go to our Support Webinars page, select the webinar you'd like to attend, and register.
Can't attend? No problem! We record them all, so go ahead and register. We'll email you a link to view the recording once the webinar is complete.