Mark Orders as Shipped

How to mark orders as shipped when not creating a label through ShipStation. Use Mark as Shipped for local pickup or dropshipped orders.

The Mark as Shipped option moves orders and shipments to the Shipped status without creating a label. This is ideal when you create labels outside of ShipStation or when you use a non-traditional method that does not require a label, like a local pick-up. 

Use the Marked as Shipped feature to do the following actions:

  • Move an order from Awaiting Shipment to Shipped status.

  • Notify the buyer and/or marketplace (or neither) with carrier and tracking information.

  • Deduct stock from your internal Shipstation inventory.

You can mark orders as shipped either individually or in bulk. ShipStation creates a shipment record just as with any other shipment.

You can now use an Advanced Hotkey to open the Mark as Shipped screen (M + S), and the Mark as Shipped Bulk (M + B).

Monthly Shipment Limit

Each shipment that is marked as Shipped will count toward your Subscription's monthly shipment limit , including shipments created by the Mark as Shipped option. To increase your shipment limit, go to Settings > Account > Subscription˙ and choose a higher subscription plan

Mark as Shipped from the Orders Grid

In the Orders tab, use the Mark as Shipped option to move the order to the Shipped status without creating a label. Mark as Shipped is available for orders in either the Awaiting Shipment or On Hold status. 

You can now use an Advanced Hotkey to open the Mark as Shipped screen: M +S

ShipStation will move the order to the Shipped status. If the selected item represented only one shipment within an order (as in the case of split shipments), the selected shipment will move to the Shipped status, but the order will remain in the Awaiting Shipment status until all shipments on the order have been shipped.

Mark Multiple Orders Shipped

If you need to mark multiple orders as shipped each day, there are two methods to use, depending on your needs. 

One method is to follow the instructions for marking a single order as shipped, but select multiple orders from the Order Grid to mark manually. 

The second method is to use the Mark as Shipped Bulk feature. If you receive a CSV from a fulfillment service or drop shipper, you can copy and paste the orders and their associated tracking numbers into ShipStation to mark all those orders as shipped.

You can now use an Advanced Hotkey to open the Mark as Shipped Bulk screen: M + B.

Notes About the Mark as Shipped Option

  • ShipStation will create a fulfillment record for any order Marked as Shipped.

  • Fulfillments created using the Mark as Shipped option count against your monthly shipment limit.

  • ShipStation's new layout does not currently have the ability to mark orders as shipped via a CSV upload.

  • Orders that are marked as shipped create fulfillment records, which you can view in the Shipments > Fulfillments screen.

  • ShipStation does not receive tracking status updates for orders Marked as Shipped. To get an accurate tracking status for these orders, please check the tracking status directly with the carrier.

Mark Orders as Shipped Legacy Layout

The Mark as Shipped option moves orders and shipments to the Shipped status without creating a label. This is ideal for when you create labels outside of ShipStation or for when orders use a non-traditional method that does not require a label, like a local pick-up. 

Use the Marked as Shipped feature to do the following actions:

  • Move an order from Awaiting Shipment to Shipped status.

  • Notify the buyer and/or marketplace (or neither) with carrier and tracking information.

  • Deduct stock from your internal Shipstation inventory.

Any order marked as shipped will create a fulfillment record in the Shipments tab. Since no label is created with this feature, the order details will not contain a label in the Shipments section.

Monthly Shipment Limit

Each shipment that is marked as Shipped will count toward your Subscription's monthly shipment limit , including shipments created by the Mark as Shipped option. To increase your shipment limit, go to Settings > Account > Subscription˙ and choose a higher subscription plan

Mark a Single Order as Shipped

Carrier Field Required

If your carrier is not listed or the order is an in-person pick-up, select Other.

GIF demonstrates how Mark as Shipped function works

ShipStation recommends that you include a tracking number when possible. Select where you want notifications sent, select the ship date, and deduct from inventory. However, all these settings are optional. 

For an example of how this works, see the video below: 

Mark Multiple Orders as Shipped

If you want to mark multiple orders as shipped, there are two methods depending on your needs. 

One method is to follow the instructions for marking a single order as shipped, but select multiple orders from the Order Grid to adjust manually. 

The second method is to use the Mark as Shipped Bulk feature, which is ideal when you've received a spreadsheet containing the orders and their associated tracking numbers from your fulfillment service.

Fulfillment Records vs Shipment Record

Fulfillments work differently than Shipments in ShipStation Legacy. If you are using a fulfillment service like Amazon Fulfillments or ShipWire, orders are processed as Fulfillments and not Shipments. 

Orders marked as shipped are also treated as fulfillment records.

Since fulfillments are handled outside of ShipStation, fulfillment records have limited actions.  From a fulfillment record, you can cancel the fulfillment (in a limited timeframe), create a return, or export the fulfillments to a CSV file.

The fulfillment provider sends order statuses to ShipStation periodically. You can select one or many orders and click Update Status(es) for the most up to date status.

Fulfillment sidebar menu section.

Fulfillments Count Toward Shipment Limit

Orders marked as shipped or sent to fulfillment in ShipStation do count toward your monthly subscription shipment limit.