Contact Selling Channel Support

A quick reference guide to the support options available for selling channels that integration with ShipStation, including help center links and contact information.

The support team at ShipStation can help you with any questions you may have about ShipStation itself, but there may be times you need to talk to your Selling Channel's support team directly for assistance using or setting up their service.

Below is a list of publicly available support resources for all of ShipStation's Selling Channel partners. You may have additional support resources available based on your contract or subscription level with the selling channel:

Partner

Help Center

Support Email

Support Phone

Other Resources

Amazon

Link

Form

Grey dash icon. Not applicable.

Amazon Seller University

Amazon MWS Status

Americommerce

Link

Form

+1-800-936-9006

Grey dash icon. Not applicable.

BackerKit

Link

Form

Grey dash icon. Not applicable.

Grey dash icon. Not applicable.

Bandcamp

Link

Form

Grey dash icon. Not applicable.

Bandcamp Status

Big Cartel

Link

support@bigcartel.com

Grey dash icon. Not applicable.

Big Cartel Status

BigCommerce

Link

Form

+1-888-699-8911

BigCommerce Status

Bonanza

Link

Form

Grey dash icon. Not applicable.

Bonanza FAQs

Brightpearl

Link

Form

+1 877-838-9180

Brightpearl Status

Celery

Link

help@trycelery.com

Grey dash icon. Not applicable.

Grey dash icon. Not applicable.

ChannelAdvisor

Link

Form

+1-866-264-8594

ChannelAdvisor Alerts

ChannelSale

Link

support@channelsale.com

+1-866-709-9495

ChannelSale FAQs

Cin7

Link

Form

+1-509-413-0024

Cin7 Status

Cin7 Updates

CoreCommerce

Link

support@corecommerce.com

Form

+1-615-550-5523

Grey dash icon. Not applicable.

CrateJoy

Link

support@cratejoy.com

Form

Grey dash icon. Not applicable.

CrateJoy Status

CS-Cart

Link

Grey dash icon. Not applicable.

Grey dash icon. Not applicable.

CS-Cart Support Policy

DearSystems

Link

support@dearsystems.com

Form

Grey dash icon. Not applicable.

DearSystem Status

eBay

Link

Grey dash icon. Not applicable.

Grey dash icon. Not applicable.

eBay System Status

Ecomdash

Link

support@ecomdash.com

Form

Grey dash icon. Not applicable.

Grey dash icon. Not applicable.

Ecwid

Link

support@ecwid.com

Form

Grey dash icon. Not applicable.

Ecwid Status

Etsy

Link

Form

Grey dash icon. Not applicable.

Etsy Status

Finale Inventory

Link

Form

Grey dash icon. Not applicable.

Grey dash icon. Not applicable.

Fullscreen Direct

Link

support@fullscreen.com

Form

Grey dash icon. Not applicable.

Grey dash icon. Not applicable.

GeekSeller

Link

support@geekseller.com

+1-844-334-3377

Grey dash icon. Not applicable.

GrouponGoods

Link

support@groupon.com

Form

Grey dash icon. Not applicable.

Grey dash icon. Not applicable.

Handshake

Link

Form

+1-855-663-6628

Handshake Status

Houzz

Link

Form

+1-800-368-4268

Grey dash icon. Not applicable.

JANE

Link

support@jane.com

Form

Grey dash icon. Not applicable.

Grey dash icon. Not applicable.

Jet

Link

Form

+1-844-538-7355

Jet Status

LimeLight

Link

support@limelightcrm.com

Form

+1-800-455-9645

LimeLight Status

Linnworks

Link

support@linnworks.com

Form

+1-347-391-2804

Linnworks Status

Magento

Link

Form

Grey dash icon. Not applicable.

Magento Technical Resources

MijoShop

Link

Grey dash icon. Not applicable.

Grey dash icon. Not applicable.

MijoShop Support Policy

Miva Merchant

Link

Form

+1-800-608-6482

Miva Knowledgebase

Mozu / Kibo

Link

Form

Grey dash icon. Not applicable.

Grey dash icon. Not applicable.

NewEgg

Link

Form

+1-626-271-9700

Grey dash icon. Not applicable.

OpenCart

Link

opencart@zendesk.com

Form

+852 2499 0996

OpenCart Documentation

Morecommerce (formerly OpenSky)

Link

Form

Grey dash icon. Not applicable.

Grey dash icon. Not applicable.

PayPal

Link

Form

+1-888-221-1161

PayPal Status

PrestaShop

Link

Form

+1-888-947-6543

Grey dash icon. Not applicable.

Rakuten

Link

Form

Email

Grey dash icon. Not applicable.

Grey dash icon. Not applicable.

Reverb

Link

Form

+1-888-726-2728

Grey dash icon. Not applicable.

RevolutionParts

Link

support@revolutionparts.com

Form

+1-480-779-7278

RevolutionParts Status

Salesforce Commerce Cloud

Link

Form

+1-800-667-6389

Salesforce Commerce Cloud FAQs

Scout topShelf

Link

support@scoutsft.com

Form

+1-651-964-3259 Ext. 2

Grey dash icon. Not applicable.

Sears

Link

Form

Grey dash icon. Not applicable.

Sears Vendor Guide

SellBrite

Link

support@sellbrite.com

Grey dash icon. Not applicable.

Sellbrite Status

SellerActive

Link

support@selleractive.com

+1-800-545-7385

Grey dash icon. Not applicable.

Shift4Shop (formerly 3dcart)

Link

Form

+1-800-828-6650

Shift4Shop User Manual

Shift4Shop Status

Shopify

Link

support@shopify.com

Form

+1-855-816-3857

Shopify Status

@ShopifySupport Twitter

Shopping Cart Elite

Link

Form

+1-800-401-8296

Shopping Cart Elite Support Agreement

SkuVault

Link

support@skuvault.com

Form

+1-502-795-5491

+1-800-641-4507

SkuVault FAQs

Soldsie

Link

Form

Grey dash icon. Not applicable.

Grey dash icon. Not applicable.

Sophio

Link

support@sophio.com

+1-888-563-2591

Sophio FAQs

Sophio Knowledgebase

Spark Shipping

Link

support@sparkshipping.com

Form

+1-617-934-6559

Spark Shipping FAQs

Square Market

Link

Form

Grey dash icon. Not applicable.

Square Status

Squarespace

Link

Form

Grey dash icon. Not applicable.

Squarespace Status

Stitch Labs

Link

support@stitchlabs.com

Form

Grey dash icon. Not applicable.

Stitch Labs Status

Storenvy

Link

Form

Grey dash icon. Not applicable.

Storenvy Status

SureDone

Link

support@suredone.com

+1-877-773-6755

SureDone Status

Tanga

Link

support@tanga.com

Form

Grey dash icon. Not applicable.

Grey dash icon. Not applicable.

Tophatter

Link

help@tophatter.com

Grey dash icon. Not applicable.

Grey dash icon. Not applicable.

TradeGecko

Link

Form

Grey dash icon. Not applicable.

TradeGecko Status

UltraCart

Link

support@ultracart.com

Form

+1-209-383-9870

Ultracart FAQs

Volusion

V1 Link

V2 Link

Grey dash icon. Not applicable.

+1-800-646-3517

Volusion Status

Walmart

Link

Form

Grey dash icon. Not applicable.

Grey dash icon. Not applicable.

Weebly

Link

Form

Grey dash icon. Not applicable.

Weebly Status

Wish

Link

Form

Grey dash icon. Not applicable.

Wish Status

Wix

Link

Form

Grey dash icon. Not applicable.

Wix Status

WooCommerce

Link

Form

Grey dash icon. Not applicable.

Grey dash icon. Not applicable.

X-Cart

Link

Form

+1-800-657-7957

Grey dash icon. Not applicable.