Mobile: Create a Return

Explains how to create a return label from ShipStation mobile.

The return process can be started from ShipStation mobile, if necessary.

  1. Tap on a Shipment to open the Shipping Details.

  2. Tap the Create Return button at the top of the Shipment Detail page.

    Mobile create return button in shipment details
  3. Fill out the form details for the return and tap Get Rate to create the return label.

  4. Select a Printing option from the print menu or choose to send as an email.