How to add a Tradegecko account to ShipStation, what features are available, and other need-to-know details.
Tradegecko is inventory and order management software. Integrate ShipStation with your Tradegecko account and manage inventory data in real-time, pull orders in from multi-channel sales, and incorporate accounting tools like QuickBooks and Xero.
Connection Requirements:
An active account with TradeGecko.
The username, password, and URL to Custom Page provided by TradeGecko for ShipStation.
Order Import Requirements:
Include a Ship To address.
Follow the steps below to connect your TradeGecko account to ShipStation:
Login to your TradeGecko account.
Navigate to the following URL: https://shipstation.tradegecko.com
Click Authorize to allow ShipStation to communicate with your TradeGecko account.
Copy the Username, Password, and URL to Custom Page generated by TradeGecko.
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Select the TradeGecko tile.
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Enter the TradeGecko Username, Password, and URL to Custom Page, and map any custom statuses if needed.
Tip
You can restrict the connection so that ShipStation will only receive orders from a single stock location by adding ?stock_location_id%5B%5D=stock_location_id to the end of the URL.
EX: https://shipstation.tradegecko.com/fulfillments/99999.xml?stock_location_id%5B%5D=123456
After you've completed the connection steps, your store will be connected to ShipStation. You'll be taken to the store's Settings page to adjust the store-specific settings like branding, notification preferences, and product handling.
ShipStation's integration to TradeGecko supports for the following standard features:
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Common ShipStation Features |
Status Mappings
Sent with Shipment Update
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Here are some things you should keep in mind about ShipStation's integration with TradeGecko:
TradeGecko orders should not be combined or split in ShipStation. ShipStation is unable to successfully update TradeGecko with shipment details for combined or split orders. If you must combine or split a TradeGecko order, you'll need to update TradeGecko manually.
ShipStation is not able to send shipment information to TradeGecko if all the products in the order are already packed, or if there is existing tracking information for the products.
Here are some common issues experienced by users, potential causes, and available troubleshooting tips.
Issue |
How to troubleshoot or resolve |
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Error: There was a validation error when creating this shipment: {"fulfillment_line_items.quantity":["must be less than or equal to the unpacked quantity of the order line item"],"base":["Cannot create fulfillment on an order in the fulfilled state"]} |
This error has two potential causes:
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