Sellbrite

How to add a Sellbrite store to ShipStation, what features are available, and other need-to-know details.

Sellbrite is a cloud-based retail solution where you can list products on multiple channels, manage existing listings, control and sync inventory, and manage orders, all through one interface. Sellbrite integrates directly with ShipStation to automatically import your orders so you can start shipping quickly.

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Sellbrite Requirements

Connection Requirements:

  • An active account with Sellbrite.

  • Your Sellbrite account username and password.

Order Import Requirements:

  • Include a Ship To address.

Connect a Sellbrite store to ShipStation

To connect your Sellbrite store to ShipStation:

  1. Log in to your Sellbrite account.

  2. Go to the Settings page (represented as a gear icon in the top-right corner).

  3. Click on App Store on the left menu.

  4. Choose ShipStation.

  5. Click the Generate Authorization button to generate a Username and Password that you'll use to authorize your account.

  6. Select the Sellbrite tile.

    Sellbrite logo
  7. Enter the generated Username and Password.

After you've completed the connection steps, your store will be connected to ShipStation. You'll be taken to the store's Settings page to adjust the store-specific settings like branding, notification preferences, and product handling.

Available Features for Sellbrite Integration

The ShipStation integration with Sellbrite supports the following standard features:

This integration allows you to define the Status Mappings for the store connection.

ShipStation will import the customer's email address with the order and can send customer shipment confirmation and delivery emails, which are configured in your Store Settings.

ShipStation will import the customer phone number.

ShipStation will import the shipping method chosen by the customer at time of checkout.

ShipStation will import the payment method used to pay for the order.

ShipStation will import discount and coupon information for the order.

ShipStation is able to determine if an order was placed as a gift.

ShipStation will import internal notes or order activity from the selling channel.

ShipStation will import notes left by the customer at time of checkout. Displayed as Customer notes in ShipStation's Legacy Layout.

ShipStation will import the total order weight from the selling channel.

ShipStation will import the weight for each line item in the order.

ShipStation will import an image URL for each line item in the order.

ShipStation will import item options (such as color or size) for each line item in the order.

ShipStation will import a product stock location for each line item in the order.

Status UpdateTracking NumberCarrierServiceCarrier Fee

The shipment update ShipStation sends to the selling channel will include any Notes to Buyer set on the order in ShipStation.

Item Information

Additional Details about the Sellbrite Integration

  • If an order is manually updated as Shipped on Sellbrite after it's already imported into ShipStation, ShipStation will not receive a status update from Sellbrite. Instead of updating orders on Sellbrite, we recommend that you use the Mark as Shipped feature, which can also send the shipment update to Sellbrite.

This integration allows you to define the Status Mappings for the store connection.

ShipStation will import the customer's email address with the order and can send customer shipment confirmation and delivery emails, which are configured in your Store Settings.

ShipStation will import the customer phone number.

ShipStation will import the shipping method chosen by the customer at time of checkout.

ShipStation will import the payment method used to pay for the order.

ShipStation will import discount and coupon information for the order.

ShipStation is able to determine if an order was placed as a gift.

ShipStation will import internal notes or order activity from the selling channel.

ShipStation will import notes left by the customer at time of checkout. Displayed as Customer notes in ShipStation's Legacy Layout.

ShipStation will import the total order weight from the selling channel.

ShipStation will import the weight for each line item in the order.

ShipStation will import an image URL for each line item in the order.

ShipStation will import item options (such as color or size) for each line item in the order.

ShipStation will import a product stock location for each line item in the order.

Status UpdateTracking NumberCarrierServiceCarrier Fee

The shipment update ShipStation sends to the selling channel will include any Notes to Buyer set on the order in ShipStation.

Item Information