How to add a Groupon Goods account to ShipStation, what features are available, other need-to-know details, and troubleshooting tips.
Groupon Goods and ShipStation's integration automatically imports order, customer, and tracking information. Get special rates through Groupon Goods' Bill-to-Third-Party feature. See our article to learn how to use Landmark Fulfillment for Groupon Goods orders.
Connection Requirements:
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An active account with Groupon Goods.
ShipStation's integration does not support Groupon Stores.
Username and password.
Order Import Requirements:
Include a Ship To address.
Orders have not already been Exported from Groupon Goods.
Follow the steps below to connect your Groupon Goods account to ShipStation:
Log in to your Groupon Goods account.
Go to Account Settings, then Account Information. Copy your Supplier ID from the URL (the last numbers in URL.) Your Groupon Goods account manager can also provide you with the Supplier ID.
Enter a New Token Label, and click Create Token.
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Select the Groupon Goods tile.
Enter your Groupon Goods Supplier ID and Token.
After you've completed the above steps, your store will be connected to ShipStation. You'll be taken to the store's Settings page to adjust the store-specific settings like branding, notification preferences, and product handling.
ShipStation's integration with Groupon Goods supports the following standard features:
|
Common ShipStation Features |
Status Mappings
Sent with Shipment Update
|
Additional Features
ShipStation's integration with Groupon Goods allows for the following additional features:
Feature |
Description |
|---|---|
Custom Fields |
ShipStation will import the Parent Order ID as Custom Field 2. Groupon requires that all orders with same Parent Order ID be combined for shipment. |
Groupon Goods Packing Slips |
When you connect your Groupon Goods store to ShipStation, ShipStation will create two custom packing slip templates (one 4" x 6", one 8.5" x 11") to be used for your Groupon Goods shipments. |
Shipping with Landmark Fulfillment |
Groupon Goods now uses Landmark Fulfillment to ship from the U.S. to Canada. There are several steps required to configure ShipStation for this process. Please review our Using Landmark Fulfillment with Groupon FAQ for details. |
Support Enabled Features
Beyond the features above, the following settings can be enabled for your Groupon Goods store by the ShipStation User Success team or your Account Manager.
Feature |
Description |
|---|---|
Custom Fields |
Map up to two additional Custom Fields for a Groupon Goods store. Available custom fields are as follows:
|
Import Bom SKU |
Enable this setting to import the Bom SKU (the Seller SKU for the product) as the product SKU. By default, ShipStation will import the UPC as product SKU. |
Keep this in mind about ShipStation's integration with Groupon Goods:
Groupon Goods orders are only exposed to ShipStation a single time. If you update the order in Groupon Goods after it's already imported into ShipStation, the updates will not be sent to ShipStation.
ShipStation will only import Groupon Goods orders that have not already been Exported. If another third-party service is exporting Groupon Goods orders, that can prevent ShipStation from receiving them.
ShipStation considers any weight value from Groupon Goods to be in ounces.
Here are some common issues experienced by users, potential causes, and available troubleshooting tips.
Issue |
How to troubleshoot or resolve |
|---|---|
Why isn't this Groupon Goods order importing into ShipStation? |
The most common reason why an order does not import into ShipStation is that it's already listed as Exported in Groupon Goods. This can happen if you have another third-party service connected to Groupon that is exporting the order, or it can happen if you run a manual export from within Groupon. If you're not sure how your Groupon Goods orders are being Exported prior to ShipStation attempting to fetch them, we'd recommend you contact Groupon Goods directly to investigate who's getting your data first. |