AmeriCommerce

How to add an AmeriCommerce store to ShipStation, what features are available, and other need-to-know details.

AmeriCommerce offers a complete ecommerce package to grow and scale with your business. Link AmeriCommerce with ShipStation and quickly fulfill your orders using our automation features and integrations with all the major shipping carriers. Start importing AmeriCommerce orders into ShipStation in just a few steps!

AmeriCommerce Requirements

Connection Requirements:

Order Import Requirements:

  • Have a Ship To address.

Connect an AmeriCommerce store to ShipStation

To connect your AmeriCommerce store to ShipStation:

  1. Login to your Americommerce online store.

  2. Click Settings, then Security, then Users.

  3. Click New (top right) and create a new user with a role set to administrator.

    This will allow ShipStation to access and update orders.

  4. Go to Tools > Apps & Addons > ShipStation and configure the setting for Order Status for Shipped orders.

    This will allow ShipStation to update orders in Americommerce to a shipped status once they have shipped in ShipStation.

    If you have multiple stores, set the desired order status for each store.

  5. Select the AmeriCommerce tile.

    AmeriCommerce logo
  6. Enter the credentials created in Step 3 into the Username and Password fields, along with the Store URL for your store.

  7. Modify your custom orders statuses in the corresponding fields if you have any custom order statuses other than the default AmeriCommerce statuses.

    These are not case sensitive, but must be separated by commas. Statuses using commas in AmeriCommerce must be entered without the comma.

    • Example: If the AmeriCommerce status is Approved, Pending Shipping, the ShipStation status should be Approved Pending Shipping

After you've completed the above steps, your AmeriCommerce store will be connected to ShipStation. You'll be taken to the store's Settings page to adjust the store-specific settings like Branding, Notifications, and Product handling.

Available Features for AmeriCommerce Integration

ShipStation's integration with AmeriCommerce supports the following standard features:

Common ShipStation Features

Default Status Mappings

Status

AmeriCommerce Status

Awaiting Payment

Awaiting Payment

Awaiting Shipment

Approved Pending Shipping

Shipped

Shipped

Cancelled

Cancel Order

On Hold

Not mapped

Sent with Shipment Update

Field

Supported?

Status Update

Green checkmark. Supported feature. Yes.

Tracking Number

Green checkmark. Supported feature. Yes.

Carrier

Green checkmark. Supported feature. Yes.

Service

Green checkmark. Supported feature. Yes.

Carrier Fee

Green checkmark. Supported feature. Yes.

Note to Buyer

Green checkmark. Supported feature. Yes.

Item Information

Green checkmark. Supported feature. Yes.

This integration allows you to define the Status Mappings for the store connection.

ShipStation will import the customer email address and can send customer shipment notification and delivery emails.

ShipStation will import the customer phone number.

ShipStation will import the shipping method chosen by the customer at time of checkout.

ShipStation will import the payment method used to pay for the order.

ShipStation will import discount and coupon information for the order.

ShipStation is able to determine if an order was placed as a gift.

ShipStation will import internal notes or order activity from the selling channel.

ShipStation will import notes left by the customer at time of checkout. Displayed as Customer notes in ShipStation's Legacy Layout.

ShipStation will import the total order weight from the selling channel.

ShipStation will import the weight for each line item in the order.

ShipStation will import an image URL for each line item in the order.

ShipStation will import item options (such as color or size) for each line item in the order.

ShipStation will import a product stock location for each line item in the order.

Status UpdateTracking NumberCarrierServiceCarrier Fee

The shipment update ShipStation sends to the selling channel will include any Notes to Buyer set on the order in ShipStation.

Item Information

Additional Details about the AmeriCommerce Integration

  • ShipStation will import all products from AmeriCommerce, included eProducts and products which are marked as This item is not shipped.

  • When ShipStation sends a shipment update to AmeriCommerce, AmeriCommerce will update the order's status based on the status which is selected in the ShipStation setting within AmeriCommerce. To locate this setting, log into AmeriCommerce then navigate to Settings > Shiptation.

  • In order for ShipStation to receive the Item Warehouse Location, you must create a custom product field in AmeriCommerce named ShipStationWarehouseLocation. ShipStation will receive whatever value is entered in that custom product field.

This integration allows you to define the Status Mappings for the store connection.

ShipStation will import the customer email address and can send customer shipment notification and delivery emails.

ShipStation will import the customer phone number.

ShipStation will import the shipping method chosen by the customer at time of checkout.

ShipStation will import the payment method used to pay for the order.

ShipStation will import discount and coupon information for the order.

ShipStation is able to determine if an order was placed as a gift.

ShipStation will import internal notes or order activity from the selling channel.

ShipStation will import notes left by the customer at time of checkout. Displayed as Customer notes in ShipStation's Legacy Layout.

ShipStation will import the total order weight from the selling channel.

ShipStation will import the weight for each line item in the order.

ShipStation will import an image URL for each line item in the order.

ShipStation will import item options (such as color or size) for each line item in the order.

ShipStation will import a product stock location for each line item in the order.

Status UpdateTracking NumberCarrierServiceCarrier Fee

The shipment update ShipStation sends to the selling channel will include any Notes to Buyer set on the order in ShipStation.

Item Information