Frequently asked questions about creating international shipments in ShipStation.
This will depend on the carrier for this shipment. In some cases, carriers will send the necessary customs forms for an international shipment back to your ShipStation account along with the label so you can print them out. For some carriers, customs forms are submitted electronically by ShipStation, and so do not need to be printed at all.
In a few cases, as with Royal Mail, customs forms must be created outside of ShipStation.
For details on your specific carrier and how customs forms are managed, review your carrier's integration page in our Integration Help guide.
At this time, ShipStation does not print NAFTA forms. If you require a NAFTA form for your international shipment, you will need to create it outside of ShipStation.
You can learn more about NAFTA and its customs requirements on the Canadian NAFTA Rules of Origin help page.