Explains what order summaries are, how to print them, and what customization options are available.
An order summary is similar to a packing slip but is more customer-focused. Order Summaries omit information the warehouse staff typically uses (like warehouse locations and barcodes). You may want to include the order summary inside the package to your customer instead of the packing slip.
Here is a sample of a full order summary:

Here is a sample of a simple order summary:

The simple summary includes only the order number and item related details.
You can print Order Summaries from the Print menu in the Orders tab, the Orders grid Shipping Sidebar, or the Order Details screen.
Orders Tab Print Menu

When printing from the Orders tab print menu, select the order in the Orders grid first. You may also select multiple orders to consolidate multiple order summaries into a single report.
Shipping Sidebar Print Menu

Order Details Print Menu

Open the Order Details screen by clicking on an order number or double-clicking an order in the Orders grid.
ShipStation order summaries have a few customization options in the Order Summary Document Options.
The Order Summary includes recipient information, date paid, amount paid, order #, store name, customer and internal notes, and ordered items.

The Order Summary Document Options are account-wide settings.
Options |
Details |
---|---|
Sort Orders By |
Determines the sequence the orders print on the Order Summary page(s). Options are:
|
Product Images |
Allows you to show or hide product image thumbnails on the order summary. |
Product SKU |
Allows you to use the product SKU listed in ShipStation Product Records rather than the SKU imported from the selling channel if the SKUs differ. |
Simple Summary |
The simple summary displays only the order number and item details and omits all other information. |
"Scan to View" Barcode |
Adds a Scan to View barcode to the Order Summary. |
If you are using ShipStation's Legacy Layout, follow the instructions below to print Order Summaries.
You can print Order Summaries from the Print menu in either the Orders tab, Order Sidebar or the Order Details screen.
Orders Tab Print Menu

When printing from the Orders tab print menu, select the order in the Orders grid first. You may also select multiple orders if you want to consolidate order summaries for multiple orders into a single report.
Order Sidebar Print Menu

Order Details Print Menu

Open the Order Details screen by clicking on an order number or double-clicking an order in the Orders grid.