Explains how to configure shipping for a single order, multiple orders (called 'bulk updating'), and how to set a future ship date.
To configure shipping for an order, you will use the Configure Shipment Widget, which allows you to set the shipping service, package type, weight, dimensions, insurance, confirmation, and other options.
Access the Configure Shipment Widget in either the Orders grid shipping sidebar, or in the Order Details screen (to open the Order Details, either click an order number or double-click the order in the grid).
The subsequent sections in this article detail how to configure shipping for individual orders, for multiple orders at once (called bulk updating), and using Shipping Presets.
You can also configure shipping with various automated methods. Automation methods are covered in depth in the Automation section articles. For details on using different types of automation, please review the product defaults, service mapping, and automation rules articles.
ShipStation University Preparing Orders for Shipping Course
If learning by doing is more your style, take the ShipStation University Preparing Orders for Shipping course. The lesson videos will show you the different ways you can configure your shipments as well as how to split orders into multiple shipments or combine multiple shipments into one.
Compare Rates from the Order Rate Calculator
Using the information from the order, you can use the rate calculator icon by the Ship From field to compare rates from available carriers. Select a carrier service and continue to configure the order.
The below gif provides a quick demonstration:
The rate for the shipment will appear in the Create + Print Label button. The rate automatically updates as you configure your shipment.
Once you have configured all necessary options, you are ready to create and print your label.
Bulk updating can be done in either the Orders grid Shipping Sidebar or by using the Bulk Update drop-down menu.
The Bulk Update menu offers more options than the bulk update in the sidebar. The menu includes the option to add notes, set a Ship By Date, assign a Shipping Account and change email and packing slip templates.
If you are using ShipStation's Legacy Layout, follow these instructions to configure shipment options.
Fill in your shipment details in the Shipping Info section of an order. The Shipping Info is available in the Order Details screen and the Shipping Sidebar of the Orders grid.
After you configure these settings, the rate will appear below the Insurance drop-down menu. The rate updates as you make changes to the configurations.
Orders can be configured in bulk either through the Order Grid in the Sidebar or with the Bulk Action menu.
To adjust Optional Shipping Info, go to the Apply Bulk Action option in the Other Actions menu.
From here you can apply options like Saturday Delivery for FedEx or UPS or mark the shipment as non-machinable.
If you made any changes to an order that would affect the shipping rate (such as weight, package type, or service), ShipStation needs to retrieve the rate again. This can be done for a single order or multiple orders directly from the Order Grid.
This will update the rates for all the selected orders. The rate will appear in the sidebar of any selected order as well as in the Rate column.
To set ShipStation to update rates automatically when you make a change to the order, go to
Settings > Account > Display Options > Orders and set Auto-rate postage to On. .