How to add a Sophio store to ShipStation, what features are available, and other need-to-know details.
Sophio supports startup- to enterprise-sized webstores that specialize in Automotive and ‘other motive’. Use ShipStation with Sophio to consolidate customer, product, shipping preference, and tracking information, as well as customer messages, all while your order ships quickly and efficiently.
Learn more about selling on Sophio.
Connection Requirements:
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An active account with Sophio.
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Your Sophio username, password, and integration URL.
Order Import Requirements:
Connect a Sophio store to ShipStation
To connect your Sophio store to ShipStation:
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Log in to your Sophio admin site.
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Go to the Settings page, then select the ShipStation tab.
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Copy the Username, Password, and Integration URL provided by Sophio.
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Select the Sophio tile.
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Enter the Username, Password, and Integration URL from Sophio.
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After you've completed the connection steps, your store will be connected to ShipStation. You'll be taken to the store's Settings page to adjust the store-specific settings like branding, notification preferences, and product handling.
Available Features for the Sophio Integration
The ShipStation integration with Sophio supports the following standard features:
This integration allows you to define the Status Mappings for the store connection.
ShipStation will import the customer phone number.
ShipStation will import the shipping method chosen by the customer at time of checkout.
ShipStation will import the payment method used to pay for the order.
ShipStation will import discount and coupon information for the order.
ShipStation is able to determine if an order was placed as a gift.
ShipStation will import internal notes or order activity from the selling channel.
ShipStation will import notes left by the customer at time of checkout. Displayed as Customer notes in ShipStation's Legacy Layout.
ShipStation will import the total order weight from the selling channel.
ShipStation will import the weight for each line item in the order.
ShipStation will import an image URL for each line item in the order.
ShipStation will import item options (such as color or size) for each line item in the order.
ShipStation will import a product stock location for each line item in the order.
Status UpdateTracking NumberCarrierServiceCarrier Fee
The shipment update ShipStation sends to the selling channel will include any Notes to Buyer set on the order in ShipStation.
Item Information
This integration allows you to define the Status Mappings for the store connection.
ShipStation will import the customer phone number.
ShipStation will import the shipping method chosen by the customer at time of checkout.
ShipStation will import the payment method used to pay for the order.
ShipStation will import discount and coupon information for the order.
ShipStation is able to determine if an order was placed as a gift.
ShipStation will import internal notes or order activity from the selling channel.
ShipStation will import notes left by the customer at time of checkout. Displayed as Customer notes in ShipStation's Legacy Layout.
ShipStation will import the total order weight from the selling channel.
ShipStation will import the weight for each line item in the order.
ShipStation will import an image URL for each line item in the order.
ShipStation will import item options (such as color or size) for each line item in the order.
ShipStation will import a product stock location for each line item in the order.
Status UpdateTracking NumberCarrierServiceCarrier Fee
The shipment update ShipStation sends to the selling channel will include any Notes to Buyer set on the order in ShipStation.
Item Information
