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Houzz

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ShipStation Content Team

Updated

How to add a Houzz store to ShipStation, what features are available, and other need-to-know details.

Houzz is a home remodeling and design platform and marketplace that helps people to improve their homes from start to finish. This lets merchants showcase their products to 40 million monthly visitors and build additional brand exposure toward a targeted audience.

Houzz integrates directly with ShipStation to automatically import your orders so you can start shipping quickly. ShipStation will automatically notify your Houzz account with each order's shipment details as soon as you create each label.

Learn how to get set up and sell your products on Houzz .

Houzz Requirements

Connection Requirements:

Order Import Requirements:

  • Include a Ship To address.

Connect a Houzz store to ShipStation

To connect your Houzz store to ShipStation:

  1. Log in to your Houzz account.

  2. Click Seller Central.

    Houzz menu with Seller Central option highlighted.

  3. Under Settings, click API.

    Houzz settings menu with API highlighted.

  4. Copy the App ID, User Name, and Token found on this page.

  5. Open a new tab or browser window and log in to your ShipStation account.

  6. Go to Account Settings.

    Closeup of ShipStation toolbar with outline marking the Settings icon.

  7. Select Selling Channels from the left-hand sidebar, then choose Store Setup.

    Settings page selections, with outline marking the Selling Channels Store Setup option.

  8. Click Connect a Store or Marketplace.

    Store Setup Settings, box highlights Connect a Store or Marketplace button.

  9. Select the Houzz tile.

    Image: Houzz logo.

  10. Enter your Houzz App ID, User Name, and Token.

  11. Click Connect.

After you've completed the connection steps, your store will be connected to ShipStation. You'll be taken to the store's Settings page to adjust the store-specific settings like branding, notification preferences, and product handling.

Available Features for Houzz Integration

The ShipStation integration with Houzz supports the following standard features:

Key: Green checkmark. Supported feature. Yes. = Supported; Red X mark. Unsupported feature. No. = Not Supported; Grey dash icon. Not applicable. = Does Not Apply

Common Integration Features

Feature

Supported?

Custom Statuses

Red X mark. Unsupported feature. No.

Customer Emails

Red X mark. Unsupported feature. No.

Customer Phone Numbers

Green checkmark. Supported feature. Yes.

Requested Service

Green checkmark. Supported feature. Yes.

Payment Method

Red X mark. Unsupported feature. No.

Discounts

Green checkmark. Supported feature. Yes.

Identifies Gift Orders

Red X mark. Unsupported feature. No.

Internal Notes

Red X mark. Unsupported feature. No.

Notes from Buyer

Red X mark. Unsupported feature. No.

Order Weight

Green checkmark. Supported feature. Yes.

Item Weight

Green checkmark. Supported feature. Yes.

Item Images

Red X mark. Unsupported feature. No.

Item Options

Red X mark. Unsupported feature. No.

Item Warehouse Location

Red X mark. Unsupported feature. No.

Order Status Mapping

ShipStation Status

Houzz Status

Awaiting Payment

  • New

  • Failed to charge

  • Processing

Awaiting Shipment

Charged

Shipped

Shipped

Cancelled

Cancelled

On Hold

Not Supported

Sent with Shipment Update

Field

Sent to Marketplace?

Status Update

Green checkmark. Supported feature. Yes.

Tracking Number

Green checkmark. Supported feature. Yes.

Carrier

Green checkmark. Supported feature. Yes.

Service

Green checkmark. Supported feature. Yes.

Carrier Fee

Green checkmark. Supported feature. Yes.

Note to Buyer

Red X mark. Unsupported feature. No.

Item Information

Red X mark. Unsupported feature. No.

Houzz Additional Features

The ShipStation integration with Houzz allows for the following additional features:

Feature

Description

Houzz Packing Slips

When you connect your Houzz store to ShipStation, ShipStation will create two custom packing slip templates (one 4" x 6", one 8.5" x 11") to be used for your Houzz shipments.

If a store allows custom statuses, this means you define that statuses your orders use in your selling channel. In most cases, if you have custom statuses you'll need to define which ShipStation statuses each custom order status corresponds to.

ShipStation will import the customer's email address with the order data and can send shipment confirmation and delivery emails to that email address (configured in your Store settings).

ShipStation will import the customer phone number with the order data.

ShipStation will import the shipping method chosen by the customer during their store checkout.

ShipStation will import the payment method used to pay for the order.

ShipStation will import discount and coupon information for the order.

ShipStation can determine if an order is a gift from the order data sent by the store.

ShipStation will import internal notes or order activity from the store into the ShipStation Internal Notes field.

ShipStation will import notes provided by the customer when they made their purchase.

ShipStation will import the total order weight from the store.

ShipStation will import the weight for each line item in the order.

ShipStation will import an image URL for each line item in the order. These images will appear as thumbnails in your Order Details and can be included in email notifications and packing slips.

ShipStation will import item options (such as color or size) for each line item in the order. This data will appear in your Order Details and can be included in customer emails and packing slips.

ShipStation will import a product stock location for each line item in the order.

Status UpdateTracking NumberCarrierServiceCarrier Fee

The shipment update ShipStation sends to the selling channel will include any Notes to Buyer set on the order in ShipStation.

Item Information

Additional Details about the Houzz Integration

  • When updating a Houzz order as shipped, Houzz requires both a carrier and shipping service to be submitted. Since the Mark as Complete action only allows you to set the carrier and not service, ShipStation can only submit the tracking number with a carrier / service set as 'Others'.

  • ShipStation cannot send emails for Houzz orders. All customer notifications will be handled by Houzz.

If a store allows custom statuses, this means you define that statuses your orders use in your selling channel. In most cases, if you have custom statuses you'll need to define which ShipStation statuses each custom order status corresponds to.

ShipStation will import the customer's email address with the order data and can send shipment confirmation and delivery emails to that email address (configured in your Store settings).

ShipStation will import the customer phone number with the order data.

ShipStation will import the shipping method chosen by the customer during their store checkout.

ShipStation will import the payment method used to pay for the order.

ShipStation will import discount and coupon information for the order.

ShipStation can determine if an order is a gift from the order data sent by the store.

ShipStation will import internal notes or order activity from the store into the ShipStation Internal Notes field.

ShipStation will import notes provided by the customer when they made their purchase.

ShipStation will import the total order weight from the store.

ShipStation will import the weight for each line item in the order.

ShipStation will import an image URL for each line item in the order. These images will appear as thumbnails in your Order Details and can be included in email notifications and packing slips.

ShipStation will import item options (such as color or size) for each line item in the order. This data will appear in your Order Details and can be included in customer emails and packing slips.

ShipStation will import a product stock location for each line item in the order.

Status UpdateTracking NumberCarrierServiceCarrier Fee

The shipment update ShipStation sends to the selling channel will include any Notes to Buyer set on the order in ShipStation.

Item Information

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