Etsy is the heart of where merchants who work with recycled, handmade, and otherwise “artsy” wares go to sell their products. They have one of the best communities around (both with their sellers and their clientele) and a well-updated blog, not to mention an easy way to get started in the ecommerce industry.
Connection Requirements:
An active seller account with Etsy.
Order Import Requirements:
Include a Ship To address.
Be a non-wholesale order.
Follow the steps below to connect your Etsy store to ShipStation:
Note
If you're connecting multiple Etsy stores to ShipStation, we recommend you log out of any active Etsy sessions before connecting the accounts.
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Select the Etsy tile.
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Enter your Etsy Username, then click Find My Shops. This field is case sensitive.
Tip
If you don't know your Etsy Username, perform a People Search on Etsy to locate yourself, then click on your name in the search results to pull up your Etsy user profile.
Alternatively, perform a Shops Search on Etsy to locate your store, then click the name of the Shop Owner to pull up your Etsy user profile.
Your Etsy username will be visible at the end of the profile URL:
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Select the store you want to connect from the Available Shops dropdown.
Click Connect.
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At this point, you'll be redirected to Etsy to confirm access for ShipStation. If you're not already logged into Etsy, you'll be prompted to login. On the next page, click Allow Access to grant ShipStation access to your Etsy store.
After you've completed the above steps, your store will be connected to ShipStation. You'll be taken to the store's Settings page to adjust the store-specific settings like branding, notification preferences, and product handling.
ShipStation's integration to Etsy supports for the following standard features:
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Common ShipStation Features |
Status Mappings
Sent with Shipment Update
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Here are some things you should keep in mind about ShipStation's integration with Etsy:
Etsy Wholesale orders will not import into ShipStation.
ShipStation is not able to identify Gift orders from Etsy.
ShipStation is not able to identify when Etsy orders are cancelled. If an Etsy order is cancelled, we recommend you cancel the ShipStation version of the order.
If an order is Sold In Person, ShipStation will use the item's name as both the name and SKU for the product.
Here are some common issues experienced by users, potential causes, and available troubleshooting tips.
Issue |
How to troubleshoot or resolve |
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Why am I getting a "(404) Not Found error" when trying to connect ShipStation to Etsy? |
This error typically means that the username which is being entered into ShipStation is not correct, or is not correctly formatted. See our note in Step 5 of the Connect an Etsy store to ShipStation section for details on where to find your Etsy username. This field is case sensitive, so make sure you're using the username exactly as it appears on Etsy. |