In ShipStation, add-ons are features you can add to your account to provide more features not available by default. Some add-ons are included with certain subscription plans while being available to other plans for a monthly fee. Some add-ons are not yet available to accounts in all countries.
You can view all available Add-Ons for your account by going to Settings > Add-Ons.
The availability of an add-on for your account will depend on your account's home country and subscription plan.
The Rate Shopper add-on allows you to automate selecting the lowest-cost service for all of your shipments.
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🇺🇸 🇨🇦 For US- and Canada-based accounts on other plan types, Rate Shopper is available as a paid add-on and is included with High Volume plans. You can activate the add-on by going to
Settings > Add-Ons. -
Rate Shopper is not available in other countries at this time.
The inventory Sync add-on allows you to sync your stock counts to your connected selling channels and marketplaces. The ShipStation Inventory Sync add-on is available as a paid add-on for accounts in any country on any subscription plan.
The Cubiscan add-on allows you the ability to connect a dimensioner via ShipStation Connect. Dimensioners are external devices that scan your packages and send the exact dimensions of a package back to ShipStation.
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🇺🇸 🇨🇦 🇦🇺 🇳🇿 For accounts in the US, Canada, Australia, and New Zealand: The Cubiscan add-on is included with High Volume plans.
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🇬🇧 🇫🇷 🇩🇪 For accounts in the UK, France, and Germany: The Cubiscan add-on is included with Enterprise plans.
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For accounts on other plan types in all countries, the Cubiscan add-on is available as a paid add-on. You can activate the add-on by going to
Settings > Add-Ons.
The ODBC add-on allows you to connect to an ODBC data source to ShipStation so you can import orders and post back shipment data.
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🇺🇸 🇨🇦 🇦🇺 🇳🇿 For accounts in the US, Canada, Australia, and New Zealand: The ODBC add-on is included with High Volume plans.
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🇬🇧 🇫🇷 🇩🇪 For accounts in the UK, France, and Germany: The ODBC add-on is included with Enterprise plans.
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For accounts on other plan types in all countries, the ODBC add-on is available as a paid add-on. You can activate the add-on by going to
Settings > Add-Ons.
The ShipStation 3PL add-on allows any third-party logistics company that uses ShipStation to invite their clients to use ShipStation to send their orders directly to the 3PL's ShipStation account.
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The ShipStation 3PL add-on is available as a paid add-on for accounts in any country on any subscription plan.
The Dropship Manager add-on allows a merchant using ShipStation to invite multiple vendors to connect their ShipStation account as fulfillment providers. The merchant can then delegate orders from their stores to their vendors, who will ship orders to the merchant's customer.
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The Dropship Manager add-on is available as a paid add-on for accounts in any country on any subscription plan.
To activate an add-on:
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Go to
Account Settings > Add-Ons. -
Click the View Details or Try for Free button for the add-on you'd like to activate.
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Review the details in the pop-up and confirm you'd like to activate the add-on.
The add-on will now appear in the Active section of the page. If your subscription includes any add-ons by default, they will already be in the Active section.
Most Add-Ons require additional configuration before you can use them. To configure the Add-On settings, click the Configure Settings button for the add-on. You can then configure the add-on and start using it.
For Add-Ons that offer a free 30-day trial, here are a few things to keep in mind:
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The trial period starts as soon as you activate the add-on.
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The add-on trial period is separate from your account trial period. You can trial an add-on during your free account trial period or after you have signed up for a subscription.
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You can only trial an add-on once and you cannot end the trial by deactivating the add-on. If you deactivate the add-on during the trial period, the feature will continue in trial mode until the 30-day trial is complete and then it will automatically deactivate.
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If you do not deactivate the add-on during the trial period, the add-on will begin its paid period once the trial expires. The first month's add-on fee will be prorated for the number of days remaining in the current billing cycle.
You can see how all of your active add-ons impact your monthly invoice by going to Settings > Account > Payment & Subscriptions. Active add-ons will be listed with their monthly cost in the Subscription section.
Your first paid month for any add-on will be prorated for the number of days remaining in your billing cycle.
To deactivate an add-on:
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Go to
Settings > Add-Ons. -
Click the action menu for the active add-on you want to deactivate.
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Choose Deactivate.
The add-on will remain active until the end of the billing cycle (or trial period, if in its free 30-day trial). The add-on will no longer be active starting the first day of the next billing cycle. If you decide not to deactivate before that day, you can return to the Add-Ons settings and choose Reactivate from the action menu. Your add-on will then continue uninterrupted.