The Payment & Subscription page allows you to manage several aspects of your ShipStation account. This article will show you how to update your account payment details.
Please see our guides on the following options, which are also managed on the Payment & Subscription page:
Credit Card Only
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ShipStation currently accepts subscription payments by credit card only. Payments by check, PayPal, or via bank transfer are not available payment methods.
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ShipStation accepts all major credit cards. Prepaid gift cards are not accepted.
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If you have insufficient funds in your account when we bill your card, we will attempt to charge the card again on the next business day.
To change the payment method, address, or email address associated with your ShipStation subscription:
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Go to the Payment Methods section.
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Click the Action menu for the Subscription line and select Update Payment Method.
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Update the necessary details.
Verify Information is Up to Date
Be sure that all credit card information is up to date. If a card is expired or closed, it can result in a denial and risk your account going to a closed status.
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Click Save when you're done!