See example labels in the sections below from the most popular carriers among Canada-based merchants.
Both Canada Post and Canada Post from ShipStation support the creation of 4"x6" (10.16x15.24 cm.) domestic and international shipping labels.
All labels include the shipping service name, the Ship From and Ship To addresses, the package size and dimensions, and whether or not manifesting is required for the shipment.
Here is an example of a domestic Canada Post label:
International Canada Post labels will include either a CN22 or CN23 customs form depending on the declared value. The customs form may print with your label as a separate document or on the label, as shown in the example below.
Manifesting Required for Commercial Accounts
If you use a Commercial Canada Post account (rather than a Solutions for Small Business account), you must manifest your shipments and provide a physical copy of the manifest to Canada Post.
Domestic and international shipments requiring manifests will display MANIFEST REQ on the label.
You can manifest your shipments through the ShipStation End of Day process.
FedEx labels created via ShipStation's integration include Ship From and Ship To addresses, tracking details, custom label messages, and information on how the postage cost is charged (for example, BILL SENDER).
ShipStation's integration with FedEx supports all three label messages. Label messages map to FedEx shipping labels in the following ways:
Label Message 1: Reference Number (REF)
Label Message 2: Invoice Number (INV)
Label Message 3: Purchase Order Number (PO)
To use Label Message 3, you must also use Label Messages 1 and 2.
Customs documents for international FedEx shipments, called Commercial Invoices, are automatically generated by ShipStation. Commercial Invoices can be sent electronically to supported countries as Electronic Trade Documents (ETD).
ETD Not Supported for All Countries
If ShipStation is unable to submit customs information in Electronic Trade Documents, you must print any necessary customs forms with your shipping label.
For FedEx International Ground, the letters ETD will appear in a black box under the shipping service icon:
For other FedEx international services, the letters ETD will be printed underneath the service name near the bottom of the label:
UPS labels created through ShipStation's integration include Ship To and Ship From addresses, the service name, tracking details, and optional label messages.
ShipStation's integration with UPS supports all three label messages. Label Message 1 will print in the first Trx Ref No field, and Label Messages 2 and 3 will combine and print in the second Trx Ref No field.
ShipStation automatically sends your shipment information to UPS so that you don't have to provide an End of Day report to your UPS driver. The package icon in the bottom right corner of the UPS label indicates that the package has been pre-scanned.
Customs information for international UPS shipments can be submitted electronically via UPS's Electronic Data Interchange (EDI), also called UPS Paperless Invoice.
Merchants Must Apply for Paperless Invoicing
You must apply to UPS directly before EDI is enabled for your UPS account (this feature is enabled by default for UPS from ShipStation). Once enabled on your UPS account, ShipStation will submit customs forms electronically for your international UPS shipments.
To apply for UPS Paperless Invoicing online, log in to your UPS account and go to
Actions > View Account Details. Click Paperless Invoicing and select Enroll My Account.
When customs information is submitted electronically, EDI will print underneath the tracking barcode on the label.
If customs information has not been submitted electronically to UPS, INV will print underneath the tracking barcode instead.